cannot restore exchange savesets older than a week

[Speridal]

Hi @all,

we use Legato Networker 6.2 (srv01010) on a Windows 2000 SP3 Server and try to restore an exchange backup (Exch 2000 Ent SP3 - server name: srv01012) which has been made a week ago (Module 3.1).

The restore does not work. The last output (Debug Level 9) was "Database SG4 (SRV01009) / MBS3 (SRV01009)can be overwritten by restore". The last entry in our event log on srv01012 (application log) is from Legato "Database SG4 (SRV01009) / MBS3 (SRV01009) can be overwritten by restore". There is no entry in the eventlog on our backup server from legato networker. The jukebox does not begin to mount the required volume. The exchange server runs on full debug also and it does not write any error in our eventlog.

The restore process hangs without any action and the process remains active. Only the xbsa.messages - log is filled very rapidly. The only unusual and always repeating thing in this log is an entry of CreateTimeUB:

XBSA-1.0.1 rt_2002_1Q.Build.74 2784 Fri Feb 21 09:04:10 2003 _nwbsa_compare_query_result: BSA_RC_NO_MATCH The createTimeUB predicate value of Sun Feb 09 08:36:22 2003 does not match the reference value of Fri Feb 21 04:12:13 2003

This weeks full backup I can restore without any problems but next week this backup cannot be restored with the same error as above.
So every backup can be restored as long as it is the most recent full backup made.

Thank you very much for help because it's very urgent since the customer gets angry.

 

[Bailey05]

This sounds like a retention problem on your client setup.

Open Networker Administrator and go to the list of your clients and right click and edit.

On the "Browse Policy:" and "Retention Policy:" block it sounds like yours is set to 1 Week. What you will need to do is decide on how long you want your retention policy to be. My office uses 6 weeks, which means you can recover backups up to six weeks old.

You edit the the retention periods by going into the policies section in Networker Admin and setting any custom time table you need.

By default, we like to keep the Browse policy and Retention policy the same but you can make them different according to how you want to do recoveries.

If the browse policy is longer than the retention then once the retention policy is past you can still do "Save Set" recoveries within the browse policy time frame.

Note: You should make sure you output your savegrp.log so you will have a list of all the "ssid's" of your backups.

Hope this helps!