Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Cannot remove runtime 2010 , reinstall crashes 1

Status
Not open for further replies.

1DMF

Programmer
Jan 18, 2005
8,795
GB
Hi,

I'm having a nightmare trying to install access 2010 runtime.

It didn't install properly so tried to uninstall it only it errors with
The language of this installation package is not supported by your system

If I rerun the runtime exe install it just crashes, win 7 claims it will identify the problem and offer a solution, but it doesn't.

I've gone to the MS knowledge base and ran the 'Mr fix it' for office 2010 removal, but that didn't work.

I've even found a download of the old "install cleanup tool" that MS has retired, and that hasn't worked.

How on earth do I remove this corrupt install and retry?

Thanks,
1DMF.

"In complete darkness we are all the same, only our knowledge and wisdom separates us, don't let your eyes deceive you."

"If a shortcut was meant to be easy, it wouldn't be a shortcut, it would be the way!"

Google Rank Extractor -> Perl beta with FusionCharts
 
Have you tried a system restore from a restore point before the faulty install ?

Hope This Helps, PH.
FAQ219-2884
FAQ181-2886
 
nah, I found this
Just modified it slightly for Win 7 & Office 2010 (version 14)

Then when trying to uninstall via control panel, it recognised it was corrupt and asked if I wanted to remove it from the list, which I did.

The reinstall then crashed saying it couldn't edit an 'UNKOWN' registry key, pointing me to a .CHM file that wanted my licence key and activation?

upon further investigation it has totally corrupted my Office 2007 Enterprise install!

So now I've run a restore point prior to all this and finally my machine is working and the runtime is installed.

What a palaver!

"In complete darkness we are all the same, only our knowledge and wisdom separates us, don't let your eyes deceive you."

"If a shortcut was meant to be easy, it wouldn't be a shortcut, it would be the way!"

Google Rank Extractor -> Perl beta with FusionCharts
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top