Cannot register SIP trunk to Carrier (Sipgate) to BCM50 Rls 6

[curlycord]

BCM50
Rls 6
Desktop 005
System 021
Keycodes:
2 SIP Trunks
1 VOIP Trunk

I cannot seem to register onto sipgate with the BCM.
The sofphone x-lite on the PC using the same network (router/modem) works fine.

User Status = registerclinet sendregister failed
Alarm status:
-51104 major SIP registration failed for SIP user 2XXXXXXXX SIP domain sipgate.co.uk systemId=BCM;entityId=bcmm50r3;entitySubId=feps
-51120 major SIP DNS query failed for SipgateUK Proxy FQDN: IPaddrort=sipgate.co.uk:5060 transport=RVSIP_TRANSPORT_UDP systemId=BCM;entityId=bcmm50r3;entitySubId=feps
-51120 major SIP DNS query failed for SipgateUK ITSP Domain: IPaddrort=sipgate.co.uk:0 transport=RVSIP_TRANSPORT_UDP systemId=BCM;entityId=bcmm50r3;entitySubId=feps
-51120 major SIP DNS query failed for SipgateUK ITSP Domain: IPaddrort=sipgate.co.uk:0 transport=RVSIP_TRANSPORT_UDP systemId=BCM;entityId=bcmm50r3;entitySubId=feps

IP Trunks/SIP Trunking/Public/Accounts/
Basic:
Sip Domain = sipgate.co.uk
Local = empty
Proxy = sipgate.co.uk port 5060 Registar address sipgate.co.uk port 5060

Advanced:
support 100rel = checked
allow update = checked
use Null IP = checked
Allow REFER = checked
Support Relpaces = Check

User account:
Domain = sipgate.co.uk
Parent account
SIP user name = XXXXXX
Auth name = blank
Auth password - XXXXXXXX
Registration = checked
Registar = sipgate.co.uk
Port = 5060
Expiry 600

IP Trunks/SIP Trunking/Global/
SIP settings
Local Domain : sipgate.co.uk (or should it be the BCM's IP?)
Port 5060
SIP Proxy: sipgate.co.uk
Route All calls = NOT checked

Anything not mentioned is at default.

There is no BCM settings on this site.

Here is what I was given for login:
SIP Tel #: 0XXXXXXXXXX
SIP ID: 2XXXXXX
Password: XXXXXX

Registry: sipgate.co.uk (Port: 5060)
Proxy: sipgate.co.uk (Port: 5060)
NTP: ntp.sipgate.net


Here is the site where it lists protocals for

https://secure.sipgate.co.uk/faq/index.php?do=displayArticle&article=1038&id=367

As for router I tried Port Forward, UPnP, No Firewall etc.

I was getting bogus calls on the lines 1 2 and 3 to the prime set.
Since the softphone works I am assuming the router is fine?


Seems I am missing some steps but between the manuals and tips here and trying a lot of things over a few hours I am getting nowhere.

Is anyone using sipgate on BCM50?

Thanks



=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[curlycord]

Update

I have managed to get my user name to register finally.
Just need to sort out target and routing....



=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[curlycord]

I cant get inbound or outbound to work.

Softphone on my PC on same network works fine.
I have registration status as noted above
I am getting phantom calls every 15 minutes.

Inbound "The number I have called is not assigned" when Softphone is turned off.
Outbound - fast busy shortly after last digit dialed.

I have ordered another SIP service to see if its Sipgate that does not play well however I see NO RTP SESSIONS on Monitor no matter what.....even on these phantom calls.

Has anyone got SIP setup with sipgate?


=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[curlycord]

Sure enough the second I post I got something from RTP session on the monitor from the phantom call, it pops up only when the call drops then disappears.....I managed to see the word SIP.








=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[curlycord]

=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[curlycord]

I registered a Polycom 670i and inbound/outbound works fine.
In fact even turned port forward off on 5060 to stop the phantom calls.






=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[curlycord]

Need a translator and recommended fix.

From Sipgate:
We see the unusual SIP Contact 44956 in the registration of X-Lite (my softphone) and we see the reserved/restricted port 1024 in the registration data of the BCM gateway.
The port 1024 or multiples of it usually indicate a problematic router SIP ALG or SPI Firewall.

I thinks its the BCM and not the router since softphone and polycom work fine.



=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[curlycord]

Update
Inbound works now.....seems router wants to be in UPnP mode even thought I had forwarded 5060 and tried DMZ for the BCM.

Now for outbound.



=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca