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cannot read pdf files sent by simeon email client

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iainpb

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Jun 13, 2003
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This happened to me today (in my current job providing tech support for for a university)

A user sent a pdf file to another user by email, the recipient could not open the file, adobe reader just spewed out errors.

The problem and solution : this was happening because the user (sender) had set up a helper application and associated it with pdf files, this caused simeon to add extra data about the file and associated helper and corrupted the file. removing the helper association solved the issue.

hope this useful to someone

-transmitted on 100% recycled electrons-
 
very good to know and thank you for posting.

"Jack of all trades. Master of none."
[americanflag]
 
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