Cannot print from IE5.5

[3229]

Can any one help me please!
I am unable to print from IE5.5 on an NT 4.0 workstation - even when you go to print preview is does nothing!
There are no error messages to go by either.

 

[reghakr]

IE has a glorious history of printing problems.

Do you have Office installed on this machine also?

Troubleshooting Printing Problems in Windows 95/98/Millennium Edition:
Article ID: Q128345

http://support.microsoft.com/suppor...e mode&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=WINME

Internet Explorer Printing Problems:

http://support.microsoft.com/support/IE/ie5/topics/Print/printTS.asp?LN=EN-US&SD=gn&FR=0

reghakr

 

[3229]

Thanks for those URLs - they were vey useful.
Yes, the PC has Office 97 also loaded on it.

 

[reghakr]

It seems that every time IE or an Office application is started, the print command is changed in the registry:
example:

HKEY_LOCAL_MACHINE\Software\CLASSES\htmlfile\shell\Print\command
Value "@": from ""I:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\msohtmed.exe" /p %1" to "rundll32.exe C:\WINDOWS\SYSTEM\MSHTML.DLL,PrintHTML "%1""

I'm thinking this may possibly have something to do with it.

reghakr