cannot pass dialed digits after a call is forwarded

[ChrisKnerr2010]

I need some assistance with my nortel Opt 11c. We want to forward a dn to our 82 intercom trunk line. I can get the dn to forward to our Intercom trunk however i cannot pass any digits along to access an all page or a room page.
Any help with this would be greatly appreciated

 

[johnpoole]

is 82 the acod?

john poole
bellsouth business
columbia,sc

 

[ChrisKnerr2010]

how would i find that info out?

 

[ChrisKnerr2010]

82 is the access code for the intercom trunk

 

[DocVic]

Are you trying to add a PAUSE in that dialing string?

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!

 

[ChrisKnerr2010]

no, here is the setup we switched over our old phones to the cisco ip phones. we do not have a cisco analog gateway at our campus. we do however have our old nortel opt 11. So being that we have no direct intercom trunk access with Cisco we are having to resort to forwarding an old dn kept in the opt 11 to access our intercom trunk (82 is our access code). We dial our 4 digit dn and the call will open the trunk to the intercom. However we cannot pass any type of digits through for intercom functionality. So we get the intercom dial tone but we cannot dial any of the digits for the rooms nor can we do a 77 all call.

 

[DocVic]

Try adding a # after the 82.

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!

 

[ChrisKnerr2010]

how would adding # after 82 change my results?

 

[DocVic]

The TDR stays in the circuit for dialing.

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!