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Cannot move emails between folders OL2007

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jgeekw

Technical User
Dec 30, 2009
8
US
I started using OL2003 (connected to Exchange2003) and added our Help Desk inbox to my Outlook. Permissions were set so I was Publishing Editor with other permissions of that mailbox. I was able to delete emails and move emails between folders in that mailbox.

I upgraded to Office 2007 and now I cannot delete emails or move them from the Help Desk mailbox. I can still edit and now color categorize emails, but I cannot move or delete items from the mailbox. Need to be able to move them around the Help Desk mailbox, please help.
 
Log in as the user that owns the mailbox, configure it outlook 2007. I believe that will fix the issue.

I believe depending on your version of Outlook and Exchange server there can be issues with Outlook adding properties to the mailbox but it can only do so if it is the mailbox owner (hence signing in as the mailbox owner).

If that does not help, I recommend slipstick.org for all Outlook/Exchange issues... Or simply ask your Exchange (mail) admin about it.
 
Thanks! After logging in as the owners mailbox and resetting permissions for myself, I am able to move email to the various folders.
 
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