Cannot mount blank media

[NewbieVN]

Dear All,

We have Arcserve 11.1 set to backup our network storage drive at 10pm every night. It's about 62 gigs of data and takes up two tapes (compressed) because our cartridge is HP DLT 40/80, tape drive single slot HP DLT VS80.We choose [Overwrite the same media nam or blank media] option for the job.

We put a tape in before we leave at 5pm and then it does it's thing at night. In the morning it says "Please mount a blank media to continue the backup" and I dont know how to insert the second tape, I tried hit Eject button but the system said [Device busy]. Please help me, this is very URGENT matter. Thanks in advance

 

[GSC]

Hi,
Normally this should work. But if you say that it doesn't the you can do the following:
Highlight your job and click on modify,
click on the options button
select the operation tab
under "Eject backup media upon completion"
set the "eject media"

Don't forget so save your job afterwards.
The tape should be ejected when you come in the morning and you can mount your blank tape to continue the backup.


I hope you find this post helpful.

Regards,
GSC

Common sense is not so common anymore