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Cannot Install SP2

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pickletech

IS-IT--Management
Dec 20, 2004
88
0
0
US
I am having trouble getting SP2 installed on a server running Windows SBS 2003. I have tried installing it through Windows Update, and downloading it and installing manually. When I install it manually it goes through a large portion of the install (about 10-15 minutes) then it errors out saying "Could not install cabinet files". Here is my spupdsvc log:
Code:
[spupdsvc.log]
0.187: ================================================================================
0.250: 2005/06/06 09:19:23.750 (local)
0.344: SpUpdServiceStart: entered.
0.437: SpUpdServiceStart: starting..
0.500: [IsRebootedAfterServiceInstall] InstallTime: 0x1c56a99 95d54610, BootTime: 0x1c56a9a 2d5c8c0
2.531: [PerformInfInstructions] Running - C:\WINDOWS\inf\unregmp2.exe /UpdateWMP ...
2.687: [RunProcess] called with C:\WINDOWS\inf\unregmp2.exe /UpdateWMP
2.766: [IsPointsToExecutable] called with C:\WINDOWS\inf\unregmp2.exe /UpdateWMP
2.844: [IsPointsToExecutable] checking for the presence of C:\WINDOWS\inf\unregmp2.exe
3.062: [IsPointsToExecutable] C:\WINDOWS\inf\unregmp2.exe exists in C:\WINDOWS\inf
3.359: [RunProcess] calling CreateProcess for C:\WINDOWS\inf\unregmp2.exe /UpdateWMP
5.609: [RunProcess] CreateProcess Succeeded
40.406: [PerformInfInstructions] Done. Return code: 0
40.562: [PerformInfInstructions] Running - C:\WINDOWS\system32\spupdsvc.exe /delete ...
40.844: [RunProcess] called with C:\WINDOWS\system32\spupdsvc.exe /delete
41.000: [IsPointsToExecutable] called with C:\WINDOWS\system32\spupdsvc.exe /delete
41.187: [IsPointsToExecutable] checking for the presence of C:\WINDOWS\system32\spupdsvc.exe
41.453: [IsPointsToExecutable] C:\WINDOWS\system32\spupdsvc.exe exists in C:\WINDOWS\system32
41.703: [RunProcess] calling CreateProcess for C:\WINDOWS\system32\spupdsvc.exe /delete
41.844: [RunProcess] CreateProcess Succeeded
42.359: [PerformInfInstructions] Done. Return code: 0
42.766: [PerformInfInstructions] SetupFindFirstLine returned error 0xe0000102 for section ProcessesToRunAfterReboot
42.984: [ProcessPostBootInf] Deleted C:\WINDOWS\system32\spupdsvc.inf at the end of ProcessPostBootInf
43.109: [SpUpdDeleteService] DeleteService Failed: Error:1072
43.375: [SpUpdServiceStart] SpUpdDeleteService returned 1072
43.625: [SpUpdServiceStart] Deleted Service, job done. Returning the Main Thread 
43.969: [SpUpdServiceStart] setting service to stopped
0.328: ================================================================================
0.437: 2006/04/09 18:43:18.343 (local)
0.469: SpUpdServiceStart: entered.
0.500: SpUpdServiceStart: starting..
0.578: [IsRebootedAfterServiceInstall] InstallTime: 0x1c65c26 189b1b6e, BootTime: 0x1c65c26 beb9d440
0.859: [PerformInfInstructions] SetupOpenInfFile could not read inf file C:\WINDOWS\system32\spupdsvc.inf. Err: 0x2 at line 0
0.953: [ProcessPostBootInf] PerformInfInstructions returned error: 2
1.172: [PerformInfInstructions] SetupOpenInfFile could not read inf file C:\WINDOWS\system32\spupdsvc.inf. Err: 0x2 at line 0
1.328: [ProcessPostBootInf] PerformInfInstructions returned error: 2 for section 
1.453: [SpUpdServiceStart] ProcessPostBootInf returned 2
1.609: [SpUpdServiceStart] Deleted Service, job done. Returning the Main Thread 
1.859: [SpUpdServiceStart] setting service to stopped
0.328: ================================================================================
0.406: 2006/08/24 20:43:45.281 (local)
0.500: SpUpdServiceStart: entered.
0.546: SpUpdServiceStart: starting..
0.593: [IsRebootedAfterServiceInstall] InstallTime: 0x1c6b97e 9f78e61a, BootTime: 0x1c6c7df 360b9140
0.828: [PerformInfInstructions] SetupOpenInfFile could not read inf file C:\WINDOWS\system32\spupdsvc.inf. Err: 0x2 at line 0
0.921: [ProcessPostBootInf] PerformInfInstructions returned error: 2
1.140: [PerformInfInstructions] SetupOpenInfFile could not read inf file C:\WINDOWS\system32\spupdsvc.inf. Err: 0x2 at line 0
1.250: [ProcessPostBootInf] PerformInfInstructions returned error: 2 for section 
1.390: [SpUpdServiceStart] ProcessPostBootInf returned 2
1.500: [SpUpdServiceStart] Deleted Service, job done. Returning the Main Thread 
1.718: [SpUpdServiceStart] setting service to stopped

Here is the relevant part of the Windows Update log:

Code:
AutomaticUpdates	Success	Software Synchronization	Agent has finished detecting items.
2007-03-29	03:00:10	 980	7b8	AU	Forced install timer expired for scheduled install
2007-03-29	03:24:52	 980	448	Report	Uploading 2 events using cached cookie, reporting URL = [URL unfurl="true"]http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx[/URL]
2007-03-29	03:24:53	 980	448	Report	Reporter successfully uploaded 2 events.
2007-03-29	11:23:14	2300	84c	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: -0400)  ===========
2007-03-29	11:23:14	2300	84c	Misc	  = Process: C:\Program Files\Internet Explorer\iexplore.exe
2007-03-29	11:23:14	2300	84c	Misc	  = Module: C:\WINDOWS\system32\wuweb.dll
2007-03-29	11:23:14	2300	84c	Setup	***********  Setup: Checking whether self-update is required  ***********
2007-03-29	11:23:14	2300	84c	Setup	  * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2007-03-29	11:23:14	2300	84c	Setup	  * IsUpdateRequired = No
2007-03-29	11:24:02	2300	84c	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: -0400)  ===========
2007-03-29	11:24:02	2300	84c	Misc	  = Process: C:\Program Files\Internet Explorer\iexplore.exe
2007-03-29	11:24:02	2300	84c	Misc	  = Module: C:\WINDOWS\system32\wuapi.dll
2007-03-29	11:24:02	2300	84c	COMAPI	-------------
2007-03-29	11:24:02	2300	84c	COMAPI	-- START --  COMAPI: Search [ClientId = WindowsUpdate]
2007-03-29	11:24:02	2300	84c	COMAPI	---------
2007-03-29	11:24:02	2300	84c	COMAPI	  - Online = Yes; Ignore download priority = No
2007-03-29	11:24:02	2300	84c	COMAPI	  - Criteria = "IsInstalled=0 and IsHidden=1"
2007-03-29	11:24:02	2300	84c	COMAPI	  - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-03-29	11:24:02	2300	84c	COMAPI	<<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
2007-03-29	11:24:03	 980	448	Agent	*************
2007-03-29	11:24:03	 980	448	Agent	** START **  Agent: Finding updates [CallerId = WindowsUpdate]
2007-03-29	11:24:03	 980	448	Agent	*********
2007-03-29	11:24:09	 980	448	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
2007-03-29	11:24:09	 980	448	PT	  + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = [URL unfurl="true"]https://update.microsoft.com/v6/ClientWebService/client.asmx[/URL]
2007-03-29	11:24:14	 980	448	Agent	WARNING: Failed to evaluate Installed rule, updateId = {8CF9BD18-D6CB-4553-9A7F-CC032A79B617}.101, error = 0x80004005
2007-03-29	11:24:30	 980	448	PT	+++++++++++  PT: Synchronizing extended update info  +++++++++++
2007-03-29	11:24:30	 980	448	PT	  + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = [URL unfurl="true"]https://update.microsoft.com/v6/ClientWebService/client.asmx[/URL]
2007-03-29	11:24:34	 980	448	Agent	  * Found 0 updates and 12 categories in search
2007-03-29	11:24:34	 980	448	Agent	*********
2007-03-29	11:24:34	 980	448	Agent	**  END  **  Agent: Finding updates [CallerId = WindowsUpdate]
2007-03-29	11:24:34	 980	448	Agent	*************
2007-03-29	11:24:34	2300	fa0	COMAPI	>>--  RESUMED  -- COMAPI: Search [ClientId = WindowsUpdate]
2007-03-29	11:24:34	2300	fa0	COMAPI	  - Updates found = 0
2007-03-29	11:24:34	2300	fa0	COMAPI	---------
2007-03-29	11:24:34	2300	fa0	COMAPI	--  END  --  COMAPI: Search [ClientId = WindowsUpdate]
2007-03-29	11:24:34	2300	fa0	COMAPI	-------------
2007-03-29	11:24:34	2300	84c	COMAPI	-------------
2007-03-29	11:24:34	2300	84c	COMAPI	-- START --  COMAPI: Search [ClientId = WindowsUpdate]
2007-03-29	11:24:34	2300	84c	COMAPI	---------
2007-03-29	11:24:34	2300	84c	COMAPI	  - Online = No; Ignore download priority = No
2007-03-29	11:24:34	2300	84c	COMAPI	  - Criteria = "IsInstalled = 0 and IsHidden = 0"
2007-03-29	11:24:34	2300	84c	COMAPI	  - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-03-29	11:24:34	2300	84c	COMAPI	<<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
2007-03-29	11:24:34	 980	448	Agent	*************
2007-03-29	11:24:34	 980	448	Agent	** START **  Agent: Finding updates [CallerId = WindowsUpdate]
2007-03-29	11:24:34	 980	448	Agent	*********
2007-03-29	11:24:37	 980	448	Agent	WARNING: Failed to evaluate Installed rule, updateId = {8CF9BD18-D6CB-4553-9A7F-CC032A79B617}.101, error = 0x80004005
2007-03-29	11:24:40	 980	448	Agent	  * Added update {2DFE422E-1679-4B41-8525-7DF62B50B366}.102 to search result
2007-03-29	11:24:40	 980	448	Driver	DeviceStatus: 0x180200a, DeviceProblemNumber: 00000000
2007-03-29	11:24:40	 980	448	Agent	  * Added update {18A2F909-7B8D-4E8D-B75E-E08627D6ECDD}.10 to search result
2007-03-29	11:24:40	 980	448	Agent	Update {47C0673A-FE2C-49C1-BD96-675F99F4BE7C}.102 is pruned out due to potential supersedence
2007-03-29	11:24:40	 980	448	Agent	  * Added update {1D3F63ED-E5C6-4A4A-8D21-1FE577C9AECA}.100 to search result
2007-03-29	11:24:40	 980	448	Agent	  * Added update {6384F8AC-4973-4ED9-BC7F-4644507FB001}.100 to search result
2007-03-29	11:24:40	 980	448	Agent	  * Added update {0F302AB8-C93E-56F5-C561-337180590CF7}.100 to search result
2007-03-29	11:24:40	 980	448	Agent	  * Added update {46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
2007-03-29	11:24:40	 980	448	Agent	  * Added update {D5740CF3-817A-4A50-8B99-CDEAD28D70F1}.100 to search result
2007-03-29	11:24:40	 980	448	Agent	  * Added update {9452503C-05BE-4A64-99ED-9A59F7D65398}.107 to search result
2007-03-29	11:24:40	 980	448	Agent	  * Added update {28941B32-98AD-4E95-A2ED-F2DE56817F9E}.105 to search result
2007-03-29	11:24:40	 980	448	Agent	  * Found 9 updates and 12 categories in search
2007-03-29	11:24:40	 980	448	Agent	*********
2007-03-29	11:24:40	 980	448	Agent	**  END  **  Agent: Finding updates [CallerId = WindowsUpdate]
2007-03-29	11:24:40	 980	448	Agent	*************
2007-03-29	11:24:40	2300	fa0	COMAPI	>>--  RESUMED  -- COMAPI: Search [ClientId = WindowsUpdate]
2007-03-29	11:24:40	 980	448	Report	REPORT EVENT: {642F864B-EAB0-4FB7-B753-8E29B0A2CDD3}	2007-03-29 11:24:34-0400	1	147	101	{00000000-0000-0000-0000-000000000000}	0	0	WindowsUpdate	Success	Software Synchronization	Agent has finished detecting items.
2007-03-29	11:24:40	2300	fa0	COMAPI	  - Updates found = 9
2007-03-29	11:24:40	2300	fa0	COMAPI	---------
2007-03-29	11:24:40	2300	fa0	COMAPI	--  END  --  COMAPI: Search [ClientId = WindowsUpdate]
2007-03-29	11:24:40	2300	fa0	COMAPI	-------------
2007-03-29	11:25:44	2300	84c	COMAPI	-------------
2007-03-29	11:25:44	2300	84c	COMAPI	-- START --  COMAPI: Install [ClientId = WindowsUpdate]
2007-03-29	11:25:44	2300	84c	COMAPI	---------
2007-03-29	11:25:44	2300	84c	COMAPI	  - Allow source prompts: Yes; Forced: No; Force quiet: No
2007-03-29	11:25:44	2300	84c	COMAPI	  - Updates in request: 1
2007-03-29	11:25:44	2300	84c	COMAPI	  - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-03-29	11:25:44	2300	84c	COMAPI	  - Updates to install = 1
2007-03-29	11:25:44	2300	84c	COMAPI	<<-- SUBMITTED -- COMAPI: Install [ClientId = WindowsUpdate]
2007-03-29	11:25:44	 980	448	Agent	*************
2007-03-29	11:25:44	 980	448	Agent	** START **  Agent: Installing updates [CallerId = WindowsUpdate]
2007-03-29	11:25:44	 980	448	Agent	*********
2007-03-29	11:25:44	 980	448	Agent	  * Updates to install = 1
2007-03-29	11:25:44	 980	448	Agent	  *   Title = <NULL>
2007-03-29	11:25:44	 980	448	Agent	  *   UpdateId = {9452503C-05BE-4A64-99ED-9A59F7D65398}.107
2007-03-29	11:25:44	 980	448	Agent	  *     Bundles 1 updates:
2007-03-29	11:25:44	 980	448	Agent	  *       {495DB630-5377-4690-8CCA-12E0AB5F5DD3}.107
2007-03-29	11:25:45	 980	448	Agent	WARNING: Failed to evaluate Installed rule, updateId = {8CF9BD18-D6CB-4553-9A7F-CC032A79B617}.101, error = 0x80004005
2007-03-29	11:25:47	 980	448	Handler	Attempting to create remote handler process as WCC\Administrator in session 0
2007-03-29	11:25:47	 980	448	DnldMgr	Preparing update for install, updateId = {495DB630-5377-4690-8CCA-12E0AB5F5DD3}.107.
2007-03-29	11:25:47	 756	f70	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: -0400)  ===========
2007-03-29	11:25:47	 756	f70	Misc	  = Process: C:\WINDOWS\system32\wuauclt.exe
2007-03-29	11:25:47	 756	f70	Misc	  = Module: C:\WINDOWS\system32\wuaueng.dll
2007-03-29	11:25:47	 756	f70	Handler	:::::::::::::
2007-03-29	11:25:47	 756	f70	Handler	:: START ::  Handler: Windows Patch Install
2007-03-29	11:25:47	 756	f70	Handler	:::::::::
2007-03-29	11:25:47	 756	f70	Handler	  : Updates to install = 1
2007-03-29	11:25:47	 756	f70	Handler	  : Installing update {495DB630-5377-4690-8CCA-12E0AB5F5DD3}.107
2007-03-29	11:25:47	 756	 b8	Handler	Installing with parameters=-q -z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\bdc57de2c7888b99d2b9253b3d4d513d.
2007-03-29	11:36:32	 756	 b8	Handler	Install completed with 0x8007f01e.
2007-03-29	11:36:32	 756	f70	Handler	FATAL: UH: 0x8007f01e: InstallOrUninstallThread failed
2007-03-29	11:36:32	 756	f70	Handler	  : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x8007f01e, disabled until reboot = No, reboot required = No
2007-03-29	11:36:32	 756	f70	Handler	FATAL: UH: 0x8024200b: HandleSingleUpdate failed
2007-03-29	11:36:32	 756	f70	Handler	:::::::::
2007-03-29	11:36:32	 756	f70	Handler	::  END  ::  Handler: Windows Patch Install
2007-03-29	11:36:32	 756	f70	Handler	:::::::::::::
2007-03-29	11:36:34	 980	448	Agent	*********
2007-03-29	11:36:34	 980	448	Agent	**  END  **  Agent: Installing updates [CallerId = WindowsUpdate]
2007-03-29	11:36:34	 980	448	Agent	*************
2007-03-29	11:36:34	2300	fc0	COMAPI	>>--  RESUMED  -- COMAPI: Install [ClientId = WindowsUpdate]
2007-03-29	11:36:34	2300	fc0	COMAPI	  - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2007-03-29	11:36:34	2300	fc0	COMAPI	  - Reboot required = No
2007-03-29	11:36:34	2300	fc0	COMAPI	  - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
2007-03-29	11:36:34	2300	fc0	COMAPI	---------
2007-03-29	11:36:34	2300	fc0	COMAPI	--  END  --  COMAPI: Install [ClientId = WindowsUpdate]
2007-03-29	11:36:34	2300	fc0	COMAPI	-------------
2007-03-29	11:36:34	 980	7b8	AU	#############
2007-03-29	11:36:34	 980	7b8	AU	## START ##  AU: Search for updates
2007-03-29	11:36:34	 980	7b8	AU	#########
2007-03-29	11:36:34	 980	7b8	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {0BA7218C-C859-4354-BE21-B68292948166}]
2007-03-29	11:36:34	 980	448	Agent	*************
2007-03-29	11:36:34	 980	448	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2007-03-29	11:36:34	 980	448	Agent	*********
2007-03-29	11:36:43	 980	448	Agent	WARNING: Failed to evaluate Installed rule, updateId = {8CF9BD18-D6CB-4553-9A7F-CC032A79B617}.101, error = 0x80004005
2007-03-29	11:36:47	 980	448	Agent	  * Found 0 updates and 12 categories in search
2007-03-29	11:36:47	 980	448	Agent	*********
2007-03-29	11:36:47	 980	448	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2007-03-29	11:36:47	 980	448	Agent	*************
2007-03-29	11:36:47	 980	448	Report	REPORT EVENT: {392BF918-C11A-4418-9F2D-9F76802E76D1}	2007-03-29 11:36:33-0400	1	182	101	{9452503C-05BE-4A64-99ED-9A59F7D65398}	107	8007f01e	WindowsUpdate	Failure	Content Install	Installation Failure: Windows failed to install the following update with error 0x8007f01e: Windows Server 2003 Service Pack 2 (32-bit x86).
2007-03-29	11:36:47	 980	448	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {0BA7218C-C859-4354-BE21-B68292948166}]
2007-03-29	11:36:47	 980	448	AU	  # 0 updates detected
2007-03-29	11:36:47	 980	448	AU	#########
2007-03-29	11:36:47	 980	448	AU	##  END  ##  AU: Search for updates [CallId = {0BA7218C-C859-4354-BE21-B68292948166}]
2007-03-29	11:36:47	 980	448	AU	#############
 
I can't see where to edit a post. The error is "Could not install catalog files" not "Could not install cabinet files".
 
pickletech

There is no way to edit or delete a post. If you Red Flag it mod gods might change it, but it could also get deleted!

According to local gurus who post here SP2 is more of a rollup that a full-blown SP...I installed it the day it came out and also had issues...is Exchange SP2 installed? This is not available through SUS I believe it needs to be in place for SBS SP2 to work. Sorry I could not be more help.

Tony
 
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