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Cannot install cisco pix des activation key

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viper123

Technical User
Jun 21, 2003
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Having read the docs I installed the latest software release including pdm. Since I could not use the web interface i applied for a DES activation key. I folowed the instructions and re uploaded the software version. When asked for a new activation key I typed the exact key that was sent to me by cisco. I guess that I had to type the 4 parts of the key on Step 1: Step 2: .... prompts. But it didnt work for me.. Am I doing something wrong ?
 
Are you typing the key in or copy pasting it?

What steps are you taking to install the key??
 
The pix is pretty picky about entering new keys. The problems I have had with it were mostly with copy/paste and picking up the trailing spaces. Try typing it in instead of c/p. The individual parts all go in seperatly. Be sure that the serial number of your pix matches what you sent cisco to get the key....
 
what are the commands to enter the new key?
 
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