Cannot get ring group to work

[Frankenherder]

Hello, I have add 2 DN's to a ring group.

But when I call one DN the other does not ring. This is both internal calls and from external.

I Have a BCM 400.

Do I need to reboot or anything?

Thanks
Matt

 

[bluemr2]

Are you setting up a ring group or a hunt group? A ring group is used for ringing services ie. night service. A hunt group is used to make multiple phones ring at the same time.

 

[Frankenherder]

I thought a hunt group was ring one dn, then another dn then another etc...

I need the 3 phones in one small office to all ring when any of the extensions are actually called.

I looked at the documentation on the BCM and I thought that the Ring Group was the answer.

Matt

 

[fireeater]

if you want ll 3 sets to ring when any of the 3 are dialed
you will net to use answer dn

each set will ned an answer dn of the other 2 sets

hunt group will call all 3sets at the same time if in broadcast mode and the huntgroup dn is dialed only


HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[Frankenherder]

Thanks for the info, I will make the changes now and will update the thread.

Regards,
Matt