Cannot forward to Call Pilot SDN

[cm6043]

I make a SDN(8824) in Call Pilot and assigned as a ACD in M1. But, I cannot forward a call to this ACD and get ringing no answer. Could anyone can help me, my boss push me ? Thanks !!!!!!
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TYPE ACD
CUST 0
ACDN 8824
MWC NO
DSAC NO
MAXP 1
SDNB NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
NCFW 2889
FNCF YES
CWTT NONE
HMSB YES
ACPQ NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
IVR NO

 

[phonedoc]

try making it a phantom 500 set instead of acd.

 

[cm6043]

Thansks Phonedoc, Do you know how to setup a phantom 500, is it a real analogue line ?