Cannot find where goes a specific phone number

[HantzT]

Hi guys I have a phone number (418)549-8022 which is working.
When you call this number it goes to a voice message on my system.

I tried to find to which DN it's going but can't find it anywhere, I looked in the IDC table, DNB, TNB where I've search for 8022 and 022 and didn't find anything.

Am I missing something?

 

[HantzT]

Sorry i forgot the mention I have a CS1000.

 

[EddieDuece]

Disable the TN and wait for the trouble ticket to come in for 8022! Then you'll know.....

 

[Tacosoup]

Does the number ring a mailbox for 8022? Can you look the number up in voicemail? Did you try building the number on a phone to see if it rings?
Some places will kick numbers that aren't in service from ldn or attendant to vm via acd or a phantom number.

 

[HantzT]

Disable the TN and wait for the trouble ticket to come in for 8022! Then you'll know

That's my issue here, I cannot find what TN is used, I didn't find anything with 8022.

Does the number ring a mailbox for 8022? Can you look the number up in voicemail? Did you try building the number on a phone to see if it rings?
Some places will kick numbers that aren't in service from ldn or attendant to vm via acd or a phantom number.

It looks likes an auto attendant. Is there a command to look into attendant to vm via acd or a phantom number?

 

[GHTROUT]

(418)549-8022 might be the number of a trunk line. If that is the case, it will not show up in DNB. I would try to find out "what type of number" it is. If you call your phone company and request a repair on that number, ask them "what kind of line is this". That will get you closer.


~~
Gene at GHTROUT.com

 

[bignose21]

you could always enable the DCH MON in LD 96 make the call when you see the incoming setup message, do a TRAD on the incoming PRI Channel see what it is ringing against.

 

[HantzT]

If you call your phone company and request a repair on that number, ask them "what kind of line is this".

I know it's a DID.

you could always enable the DCH MON in LD 96 make the call

I will try that.


I'm really thankful! I don't know what I would do without you guys!