Cannot exclude an extension

[ManoelAVS]

Regards to all.
I'm new here and ask a pardon for my english.
I've experence error when i try to change the DIR and or exclude de extension (EXDNC and EXTEE):

EXDNCIROLD=3328,DIR=3327;NOT ACCEPTED
DIR 3328 IS
MULTIPLE REPRESENTED
<
or

EXTEEIR=3328;EXTEEIR=3328;
SURE? (YES/NO)
<Y;NOT ACCEPTED
DIR 3328 IS
MULTIPLE REPRESENTED

But not find any extension with 3328 as a MDN.

Here a SUDIP:
SUDIPIR=3328;DIRECTORY INFORMATION AT 15:06:17 25APR24
DIRECTORY NUMBER : 3328
TYPE OF DIRECTORY NUMBER : ATS
NAME : HELP DESK
ADDITIONAL NUMBER :

EXTENSION TERMINAL DATA
EQU TERMD ADN
1-2-60-04 0000000
1000

EXTENSION DIRECTORY CATEGORIES
CAT TRAF SERV CDIV ROC TRM ADC CUST LANG BSEC MCOST
5 00010104 0202110600 000151000 000001 0 000000000 - 0 -

EXTENSION MULTIPLE DIRECTORY NUMBER DATA
DIR KEY CALALT
*3328 - -

GROUP DATA

PARALLEL RINGING DATA

DIVERSION DATA

PAGING DATA

END

<

Any help please?

 

[bpetya]

Enter: KSMDP:MDN=3328;
It will tell you where the device number (MDN) is copied. Then you enter KSMDEIR=ext_num,MDN=3328;
Then EXTEE will working.

 

[ManoelAVS]

Hi bpetya! Thanks for the answer!

I've tryed KSMDP, but there is no MDN with 3328:

<KSMDP:MDN=3328;NOT ACCEPTED
MDN
NOT ASSIGNED
<

Or:

<GEFKP:MNS=3328;NOT ACCEPTED
MNS=3328
NOT ASSIGNED
<

Trying KSMDP:MDN=ALL
[tt]
<KSMDP:MDN=ALL;KEY SYSTEM MULTIPLE DIRECTORY NUMBER DATA
MDN DIR KEY CALALT
1039 *3494 18 1
3493 13 1
1041 *1041 - -
3494 20 3
3493 20 1
1042 *1042 - -
3494 21 3
3493 21 1
3471 *3471 - -
3494 19 3
3492 *3492 - -
3494 22 3
3493 22 1
3493 *3493 11 1
3494 23 1
3494 *3494 11 1
3493 23 1
3555 *3555 11 1
3540 00 3

END
[/tt]
<

But when i try GEFKP:MDN=ALL, i have that answer:

<gefkP:MNS=ALL;KEY SYSTEM MULTIPLE DIRECTORY NUMBER DATA
MNS DIR KEY CALALT
1004 3456 9 2
WAIT
WAIT
WAIT
WAIT
WAIT
WAIT
WAIT
WAIT
WAIT
COMMAND LOST

<

Any suggestions?

Thank you all for attention!