Cannot Establish A Remote Desktop Connection

[zoeythecat]

Hi All,

I applied critical windows updates/hotfixes for a Windows2003 domain controller this morning. I did this remotely over VPN while connected to the server via a Remote Desktop Connection. After the reboot I attempted to connect and got the following error:

The client could not connect to the remote computer. Remote connections might not be enabled or the computer might be too busy to accept new connections. It is also possible that network problems are preventing your connection.

I have the same issue connected inside our network. This is the only server I cannot connect to via a Remote Desktop connection. This is our main server that holds all the fSMO roles, DNS, DHCP so if there was a network issue we would know. I verified the remote desktop setting did not become unchecked. I checked this microsoft article:

http://support.microsoft.com/kb/555382/en-us

but I do not get the error in the System log this article is talking about. I did verify the network adapter was pointing to the correct NIC.

Any thoughts or suggestions would be appreciated.

Thanks,
Zoey

 

[LukeSB]

Hi Zoey

Try pasting the following into a new text document then changing the extension .txt to .reg then open it....

Luke

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\HardwareID]
"ClientHWID"=hex:02,00,00,00,5d,f4,66,80,24,3e,65,d2,6c,0e,19,9c,3c,35,97,3f

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store\LICENSE000]
"LicenseScope"=hex:6d,69,63,72,6f,73,6f,66,74,2e,63,6f,6d,00
"CompanyName"=hex:4d,00,69,00,63,00,72,00,6f,00,73,00,6f,00,66,00,74,00,20,00,\
43,00,6f,00,72,00,70,00,6f,00,72,00,61,00,74,00,69,00,6f,00,6e,00,00,00
"ProductID"=hex:41,00,30,00,32,00,00,00
"ClientLicense"=hex:30,82,04,e4,06,09,2a,86,48,86,f7,0d,01,07,02,a0,82,04,d5,\
30,82,04,d1,02,01,01,31,00,30,0b,06,09,2a,86,48,86,f7,0d,01,07,01,a0,82,04,\
b9,30,82,01,be,30,82,01,6c,a0,03,02,01,02,02,08,01,9e,5d,a5,46,f0,93,10,30,\
09,06,05,2b,0e,03,02,1d,05,00,30,32,31,30,30,0f,06,03,55,04,07,1e,08,00,53,\
00,41,00,43,00,42,30,1d,06,03,55,04,03,1e,16,00,53,00,41,00,43,00,42,00,2d,\
00,53,00,45,00,52,00,56,00,45,00,52,30,1e,17,0d,37,30,30,38,30,37,31,34,32,\
31,31,39,5a,17,0d,34,39,30,38,30,37,31,34,32,31,31,39,5a,30,32,31,30,30,0f,\
06,03,55,04,07,1e,08,00,53,00,41,00,43,00,42,30,1d,06,03,55,04,03,1e,16,00,\
53,00,41,00,43,00,42,00,2d,00,53,00,45,00,52,00,56,00,45,00,52,30,5c,30,0d,\
06,09,2a,86,48,86,f7,0d,01,01,01,05,00,03,4b,00,30,48,02,41,00,c9,83,75,bc,\
d1,62,c4,03,86,88,16,d1,b0,53,57,f9,53,3d,e0,93,26,29,68,c4,61,71,8c,94,40,\
14,61,06,cf,25,b7,6d,30,d9,a8,2b,55,a6,ce,0b,9c,71,98,01,ba,de,7c,43,24,6c,\
1d,2d,7c,c3,ee,5b,49,d5,f1,d1,02,03,01,00,01,a3,6a,30,68,30,0f,06,03,55,1d,\
13,04,08,30,06,01,01,ff,02,01,00,30,55,06,09,2b,06,01,04,01,82,37,12,08,04,\
48,4a,00,47,00,58,00,32,00,52,00,34,00,54,00,56,00,4a,00,48,00,56,00,37,00,\
4b,00,47,00,59,00,39,00,4a,00,4a,00,37,00,58,00,54,00,59,00,39,00,50,00,56,\
00,50,00,36,00,33,00,36,00,54,00,32,00,4d,00,51,00,33,00,46,00,00,00,30,09,\
06,05,2b,0e,03,02,1d,05,00,03,41,00,60,29,6b,13,f3,04,64,e4,5c,c3,1c,37,c5,\
2c,e0,8e,d7,ce,ee,6c,26,03,a9,da,7b,c0,1d,c8,04,e8,c8,5b,1a,7b,ef,f6,d5,03,\
00,f6,ea,a5,c8,29,7d,a9,91,e4,34,e3,fe,ef,fe,c0,e8,d3,42,0a,77,f9,e6,68,2c,\
af,30,82,02,f3,30,82,02,a1,a0,03,02,01,02,02,05,02,00,00,00,2f,30,09,06,05,\
2b,0e,03,02,1d,05,00,30,32,31,30,30,0f,06,03,55,04,07,1e,08,00,53,00,41,00,\
43,00,42,30,1d,06,03,55,04,03,1e,16,00,53,00,41,00,43,00,42,00,2d,00,53,00,\
45,00,52,00,56,00,45,00,52,30,1e,17,0d,30,33,30,34,30,38,31,31,30,32,34,30,\
5a,17,0d,33,38,30,31,31,39,30,33,31,34,30,37,5a,30,7f,31,7d,30,0f,06,03,55,\
04,07,1e,08,00,47,00,6c,00,65,00,6e,30,25,06,03,55,04,03,1e,1e,00,58,00,2d,\
00,53,00,38,00,43,00,57,00,45,00,53,00,4f,00,36,00,39,00,59,00,4e,00,46,00,\
35,30,43,06,03,55,04,05,1e,3c,00,31,00,42,00,63,00,4b,00,65,00,58,00,41,00,\
62,00,63,00,77,00,31,00,56,00,47,00,6a,00,33,00,2b,00,5a,00,49,00,47,00,68,\
00,63,00,6f,00,49,00,41,00,37,00,72,00,49,00,3d,00,0d,00,0a,30,5c,30,0d,06,\
09,2a,86,48,86,f7,0d,01,01,01,05,00,03,4b,00,30,48,02,41,00,c9,83,75,bc,d1,\
62,c4,03,86,88,16,d1,b0,53,57,f9,53,3d,e0,93,26,29,68,c4,61,71,8c,94,40,14,\
61,06,cf,25,b7,6d,30,d9,a8,2b,55,a6,ce,0b,9c,71,98,01,ba,de,7c,43,24,6c,1d,\
2d,7c,c3,ee,5b,49,d5,f1,d1,02,03,01,00,01,a3,82,01,53,30,82,01,4f,30,14,06,\
09,2b,06,01,04,01,82,37,12,04,01,01,ff,04,04,01,00,05,00,30,3c,06,09,2b,06,\
01,04,01,82,37,12,02,01,01,ff,04,2c,4d,00,69,00,63,00,72,00,6f,00,73,00,6f,\
00,66,00,74,00,20,00,43,00,6f,00,72,00,70,00,6f,00,72,00,61,00,74,00,69,00,\
6f,00,6e,00,00,00,30,58,06,09,2b,06,01,04,01,82,37,12,05,01,01,ff,04,48,00,\
30,00,00,01,00,00,00,02,00,00,00,09,08,00,00,1c,00,08,00,24,00,18,00,3c,00,\
01,00,41,00,30,00,32,00,00,00,41,00,30,00,32,00,2d,00,35,00,2e,00,30,00,30,\
00,2d,00,45,00,58,00,00,00,05,00,00,00,00,80,d4,00,00,00,00,00,30,6e,06,09,\
2b,06,01,04,01,82,37,12,06,01,01,ff,04,5e,00,30,00,00,00,00,18,00,48,00,53,\
00,41,00,43,00,42,00,2d,00,53,00,45,00,52,00,56,00,45,00,52,00,00,00,35,00,\
31,00,38,00,37,00,36,00,2d,00,30,00,30,00,36,00,2d,00,33,00,31,00,35,00,32,\
00,38,00,38,00,31,00,2d,00,31,00,32,00,31,00,33,00,31,00,00,00,53,00,41,00,\
43,00,42,00,00,00,00,00,30,2f,06,03,55,1d,23,01,01,ff,04,25,30,23,a1,1a,a4,\
18,53,00,41,00,43,00,42,00,2d,00,53,00,45,00,52,00,56,00,45,00,52,00,00,00,\
82,05,02,00,00,00,2f,30,09,06,05,2b,0e,03,02,1d,05,00,03,41,00,4d,f2,ac,8c,\
e0,41,61,7d,31,f3,5b,ee,e4,2a,0c,66,5a,0e,78,b6,7b,16,1a,60,6e,bb,de,7f,40,\
5e,5e,92,f3,a2,49,21,da,02,4f,52,7b,31,41,2a,03,89,c3,af,c6,d8,ec,0a,9d,d3,\
48,b2,70,4f,eb,9b,05,de,85,fb,31,00

 

[zoeythecat]

Luke,

I appreciate your reply. Do you want me to do this on my laptop (the one i'm using to connect to this server via Remote Desktop) or on the server? I'll be honest and say I would be afraid to try this on this server (it's our main server).

Is there an article on this registry change somewhere?

Thanks

 

[LukeSB]

Hi Zoey

Do this on the client machine trying to connect...

I'm sorry, I haven't got an article for this...

Luke

 

[zoeythecat]

Luke,

I plan on waiting until I have a chance to reboot the server. RDP listens to port 3389. Even though this port is open on the firewall I cannot telnet to the server over port 3389. I'm thinking a reboot will resolve this issue. I'll post back after the reboot and try your registry suggestion if the reboot does not work.

Thanks

 

[LukeSB]

Hi Zoey

No worries. Let me know if you get it sorted...

Luke

 

[pagy]

There was a thread about this on here a while ago and several people had the same issue. Reboot the server and you cannot rdp to the box, reboot it again and then you can rdp to it.

It's a weird one that I don't think anyone ever found a solution to it either (apart from rebooting the box again)

Happens on a lot of my servers

Paul
MCSE


If there are no stupid questions, then what kind of questions do stupid people ask? Do they get smart just in time to ask questions?
Scott Adams

 

[zoeythecat]

Paul,

Thanks for the FYI on that thread. That makes me feel a little better knowing that.

 

[LukeSB]

Hi Zoey

Did you manage to solve your problem..?

Luke

 

[zoeythecat]

Luke,

Yes, a reboot resolved the issue.

Thanks for all the replies from everyone.