Hi we have a 3300 Cx that is running 4.0 sp1 and we recently switched carriers and ported a few of our old published numbers into our new service. I have built and auto attendant and pointed the number we ported at the AA via a speedcall. Whats odd is out of all the ported numbers I cant dial the main line from internal sets. It just so happens that I am outpulsing the main line as our caller ID as well. I have a hunch that this has something to do with the issue because when I got comcast on the line to look at it, the said they are seeing cause code 17 *user busy on their end. But internal users has no issues dialing the 4 digit speedcall extension either. I took a ccs trace of the call to the BTN 713-774-6671 and then the call to the 2nd number 713-774-6672. I was hoping someone can makes sense of these traces below.
16:44:32 RI2 DPN 2 CRM/CIM ;30;
16:44:38 RO2 DPN 21 ISRM_I ;10;*1#*50*6212#*100*D.Speer#*19*Z#
16:44:38 RO2 DPN 22 SSRM_I *58*CW*XaXq@@@@HLIhYp#*58*C6*001#
16:44:38 RO2 DPN 26 SSRM_C *58*CL*E*0*6212*C0000841*A#7137746671
16:44:38 RI2 DPN 7 NIM *51*3#
16:44:38 RI2 DPN 17 CRM/CIM ;8;*166*1 2 3 4#*234*DP#
16:44:46 RO2 DPN 21 ISRM_I ;10;*1#*50*6212#*100*D.Speer#*19*Z#
16:44:46 RO2 DPN 22 SSRM_I *58*CW*XaXq@@@@HLIiC`#*58*C6*001#
16:44:46 RO2 DPN 26 SSRM_C *58*CL*E*0*6212*C0003461*A#7137746672
16:44:46 RI2 DPN 7 NIM *51*3#
16:44:46 RI6 DPN 2B ISRM_I ;10;*3#*19*Z#*58*Ca*1*Z#*100*7137746671 7137#
16:44:46 RI6 DPN 22 SSRM_C *233*`IBb#*58*CI*W4#*50*6671#6672
16:44:47 RO6 DPN 16 NSIM ;1C;*100*Embedded Voice#
16:44:47 RO6 DPN 1A NAM *1*1 3#*50*6000#*166*4 6#
16:44:47 RI2 DPN F NIM *4*4#*240*`X`#
16:44:47 RI2 DPN 13 NAM *4*4#*166*1 2 3 4#
16:44:47 RI2 DPN A CCM *58*CP*G#
16:44:48 RO6 DPN 9 NSIM ;1C;*100*;7F;#
16:44:48 RO6 DPN 1A CCM *1*1 3#*50*6013#*166*4 6#
16:44:48 RI2 DPN A CCM *58*CP*G#
16:44:55 RO2 DPN 2 CRM/CIM ;30;
16:44:55 RI2 DPN 2 CRM/CIM ;30;
16:44:32 RI2 DPN 2 CRM/CIM ;30;
16:44:38 RO2 DPN 21 ISRM_I ;10;*1#*50*6212#*100*D.Speer#*19*Z#
16:44:38 RO2 DPN 22 SSRM_I *58*CW*XaXq@@@@HLIhYp#*58*C6*001#
16:44:38 RO2 DPN 26 SSRM_C *58*CL*E*0*6212*C0000841*A#7137746671
16:44:38 RI2 DPN 7 NIM *51*3#
16:44:38 RI2 DPN 17 CRM/CIM ;8;*166*1 2 3 4#*234*DP#
16:44:46 RO2 DPN 21 ISRM_I ;10;*1#*50*6212#*100*D.Speer#*19*Z#
16:44:46 RO2 DPN 22 SSRM_I *58*CW*XaXq@@@@HLIiC`#*58*C6*001#
16:44:46 RO2 DPN 26 SSRM_C *58*CL*E*0*6212*C0003461*A#7137746672
16:44:46 RI2 DPN 7 NIM *51*3#
16:44:46 RI6 DPN 2B ISRM_I ;10;*3#*19*Z#*58*Ca*1*Z#*100*7137746671 7137#
16:44:46 RI6 DPN 22 SSRM_C *233*`IBb#*58*CI*W4#*50*6671#6672
16:44:47 RO6 DPN 16 NSIM ;1C;*100*Embedded Voice#
16:44:47 RO6 DPN 1A NAM *1*1 3#*50*6000#*166*4 6#
16:44:47 RI2 DPN F NIM *4*4#*240*`X`#
16:44:47 RI2 DPN 13 NAM *4*4#*166*1 2 3 4#
16:44:47 RI2 DPN A CCM *58*CP*G#
16:44:48 RO6 DPN 9 NSIM ;1C;*100*;7F;#
16:44:48 RO6 DPN 1A CCM *1*1 3#*50*6013#*166*4 6#
16:44:48 RI2 DPN A CCM *58*CP*G#
16:44:55 RO2 DPN 2 CRM/CIM ;30;
16:44:55 RI2 DPN 2 CRM/CIM ;30;