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Cannot connect to ShoreTel server with Communicator

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rgouette

Programmer
Nov 2, 2006
9
US
Client: Windows 10 Pro
Communicator version: 14.2

Issue: Trying to log into server for the 1st time since fresh setup.
Error:

11:21:43.728 P/TID 9764/CASEvtMgrThread [HIST]CAS: LoginRetry ServiceUnavailable
11:21:43.728 P/TID 9764/PCMMainThread [PCMForm]CAS_CASConnectionEvent: CAS: LoginRetry ConnectFailure ServiceUnavailable
11:21:58.743 P/TID 9764/11944 CAS login retry 3
11:21:58.743 P/TID 9764/11944 CAS: BeginPerfomLogin
11:21:58.744 P/TID 9764/CASEvtMgrThread [HIST]CAS: LoginRequest OK
11:21:58.744 P/TID 9764/PCMMainThread [PCMForm]CAS_CASConnectionEvent: CAS: LoginRequest OK {"username":"MYUSERNAME","user-auth-token":"ac10000a46828135667a933df44c6737d70356bbfdb0","user-role":"user_role","client-type":3,"app-id":"cmwin.11.41.1700.0"}


I've rebooted w/s, phone, tried new patch cables, uninstall Shoretel, tried using Shoretel TAPI...
I can ping the ip fine(have MANY users on our VOIP system) but few on Windows 10, but some...


Thoughts?

Rich


Programmer/Analyst
Portland,Maine
 
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