Cannot connect to Crystal Server behind NAT firewall

[UNCTarheels]

I am using a Cobalt RaQ4 server for the Crystal WCS. The Crystal APS servers, etc, sit on a Windows 2000 Adv. Server. I am trying to move the Windows 2000 server behind a Linux DHCP/NAT server.

If the W2k server is outside of the firewall, I can connect to the LaunchPad, view reports, etc. However, when I move the server behind the firewall, I get the infamous Communnication Error.

I have opened ports 6400 - 6410 on the DHCP/NAT server. The W2k server has a statically assigned private ip address (192.168.1.xxx).

What am I missing? What can I change for this? A little bit you, a little bit me. [hippie]

 

[synapsevampire]

Check these (version dependent which you didn't share):

http://support.crystaldecisions.com/library/kbase/articles/c2012692.asp

http://support.crystaldecisions.com/library/kbase/articles/c2012958.asp