Cannot complete calls from Cs1000 to SRG50

[dgr1961]

Looking for some help identifying why I cannot complete calls from a 7.5 CS1000E to the analog stations on a SRG50.


Facts:
1. NRS has SRG as a Static SIP Endpoint with UDP Protocol, Redirect Mode NCS checked
2. SRG50 IP sets redirect to CS1000E properly.
3. Can make calls from the analog station on the SRG to CS1000E station.
4. CS1000 LD 87 DSC 18 flen 3 point to RLI with Vtrk SIP route as only choice
5. Test number is 180
6. Routing Code 18 is programmed in SRG50 Endpoint in NRS.
7. Private Dial Plan is set for 3 digits
8. Target Line 125 programmed in SRG50 with Rec'd digits 180 (1) Appearance on analog set
9. Calls from CS1000E to analog station fail. CS1000 LD 96 D-Ch messaging show "Destination Unreachable"
10.Nothing shows up in BCM Monitor for the call.
11. Can ping the SRG IP from the CS1000 NRS Server.

Any ideas?

 

[janaya]

did you check the call trace in the SRG to see how it is coming across. You may have incorrect digits being passed. It's not that much different than an SMG, or Branch Office.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

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