Cannot communicate with Agfa Viper Rip from Mac OSX 10.4

[stevegraphix]

Hi All,

I have a problem I cannot seem to fathom out despite a lot of frustrating experimenting and looking around the net for answers.

Firstly some background, we're essentially a printers, our studio has two RIPS an Agfa Viper V3.0 running on a G3 Mac on OS 9. And a Heidelberg Quickmaster Rip that runs to a Heidelberg press.

Up until a few days ago we were happily communicating with the Rips using a G4 on OS9, however the machine has gone down.

I've managed to set up my G5 Imac which is on OSX 10.4.11 and I've been able to communicate using IP with the Heidelberg, but cannot do the same with the Agfa Viper Rip, and cannot communicate with the RIP from any software, Quark, Indesign, Illustrator etc

I,ve done the usual setting up of a new printer using the printer setup facility, entered in what I believe to be the IP address (taken from the TCP/IP window of the G3 mac that is the rip) I've also tried countless PPDs I've downloaded from the net, but am still falling at the first hurdle and cannot get the Mac OSX computer to communicate with the Viper Rip, when sending a job to print it tries to connect via IP, and then hangs up, displaying "timed out" message.

I've read that many people are managing to print from OSX Macs to Agfa Viper Rips, so hopefully I'm overlooking something stupid.

Any help or assistance will be gratefully received

 

[SYQUEST]

Does the documentation have a troubleshooting guide? Are your IP addresses static or DHCP? Can you PING the IP address of the printer?

....JIM....

 

[jmgalvin]

I assume I'm late here, but here's the simple answer.

The G5 imac and 10.4 will support OS9 running under classic - we use that here all the time.

I don't believe that Apple shipped OS9 on the install disks for the G5, but insert them and see if there's an option to install "Classic". If so, install it. If not, get another disk with OS9 on it and install it on the iMac. You can use the disk that came with the G4, or any earlier OS9 disk.

After installed, restart open System Preference and click the Classic option and set as desired.

Using OSX 10.3.9 & 10.4.11 on a G4, G5 & Intel Macbook