BCM50 - Unable to change date or time BCM50
Every time you attempt to change the time and date Element Manager reports updating and then returns the time back to its current value. Also unable to change via telset.
There is an interaction between the IP system and time/date change.
To resolve the problem, please:
1) Launch Element Manager.
2) Administration->General->Service Manager
Check the status of 'tmwservice' service. This is likely stopped, resulting in inability to change the date and time.
3) Configuration->System->IP Subsystem
Review the Default Gateway setting.
Correct the Default Gateway to match the required Default Gateway. If the Default Gateway is not populated, or is a dummy/factory default which does not tie in with the IP address of the BCM, then please correct this.
For example, before the change:
IP 10.10.10.51
mask 255.255.252.0
Default Gateway 192.168.1.1
Depending on the BCM type, change the default gateway. In my case I have a BCM50e, so the correct default gateway is that of the on-board router.
For example, after the change:
IP 10.10.10.51
mask 255.255.252.0
Default Gateway 10.10.10.52
However with a BCM50, if no physical Default Gateway exists, modify default gateway so it has a dummy default gateway that reflects the correct IP subnet.
For example, after the change:
IP 10.10.10.51
mask 255.255.252.0
Default Gateway 10.10.10.1
You will lose connection as you make the change. Reconnect.
4) Launch Element Manager. Administration->General->Service Manager Check the status of 'tmwservice' service. This is likely still stopped. Start the service, and check it is now 'Running'.
5) Modify the time/date as required. This should now modify okay.
CR reference Q01199590