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Cannot browse to CCMA

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ferngap

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Mar 18, 2008
10
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US
I have installed a new co-res Contact Center. When I browse to the CCMA from the server, I get the error listed below. I have installed SU05 on the CCMS and CCMA. I can login to Server Utility just fine, and all the services on the CCMS are up. I can browse to CallPilot Manager but not CCMA. Any suggestions?

You do not have permission to view this directory or page using the credentials that you supplied.
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Please try the following:

Contact the Web site administrator if you believe you should be able to view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)

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Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Authentication, Access Control, and About Custom Error Messages.
 
Do you use Proxy in your office? if yes do the following setting on the IE on IE go to > tools > Internet options > connection > advance > and add ur IP address of the CC 6.0 then try and see...
I hope so you did the Installition according to the manual...
 
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