Cannot backup DHCP & WINS with Arcserve 2000

[arcservetherapy]

We are using Arcserve 2000 SP4 (backing up thru' the client agent with the Open file option) and we are getting the following error messages:


AW0004 Failed to open file <C:\WINNT\system32\dhcp\dhcp.mdb>. RC=3, The system cannot find the path specified.
AW0004 Failed to open file <C:\WINNT\system32\dhcp\Dhcp.tmp>. RC=32, The process cannot access the file because it is being used by another process.
AW0004 Failed to open file <C:\WINNT\system32\dhcp\j50.log>. RC=32, The process cannot access the file because it is being used by another process.
AW0004 Failed to open file <C:\WINNT\system32\wins\j50.log>. RC=32, The process cannot access the file because it is being used by another process.
AW0004 Failed to open file <C:\WINNT\system32\wins\wins.mdb>. RC=32, The process cannot access the file because it is being used by another process.
AW0004 Failed to open file <C:\WINNT\system32\wins\winstmp.mdb>. RC=32, The process cannot access the file because it is being used by another process.


Is there any way of getting a clean backup - or is this another one of those cases were a filter is the only option?

 

[rmv]

I've had the same problem and I had to add the backup ID to the local administrator group on the server to get it to backup those files. And make sure you have the OFA installed on there. Hope this will help.

 

[jabus]

Those services should be configured to backup to disk. Check their configurations to make sure they are backing themselves up, then verify that the backup files are put on tape by ARCserve.