cannot access share using \\servername\share but can with fqdn

[computerjock33]

I know everyone is going to tell me this is dns related, but I honestly cant find ANYTHING that tells me it is, even though it seems obvious. Ok situation, I have a new server that I made a child domain name.domain.local of its parent domain of domain.local. The shares on the new server can not be accessed from the workstation members or even by the server itself when trying to access it with \\servername\share, but can with IP AND with \\servername.name.domain.local\share. Ive checked everything I know to check with dns because I want it to be a dns issue, even put host entries on a couple of workstations to try to fix it, same results. Error I get is "configuration informatin could not be read from the domain controller, either because the machine is unavailable or access has been denied." I have put full share and full ntfs permissions on the shares im working with so it isnt a permissions thing either. Im at a loss, any suggestions would be MUCH appreciated.
thanks

 

[drewdown]

Do you have DNS zone and records setup for the child domain? If you just type \\servername\share I assume it expects it to be on your parent domain.

IE setup a zone in DNS for name.domain.local under your parent domain.

I have never messed with a child domain before so I am not sure, but something you could look into.

 

[computerjock33]

yes I have an active directory integrated zone for the child.domain.local dns zone. I really want it to be dns issu, but just cant figure out what it is because everything seems to work fine with it
thanks though

 

[drewdown]

Create a DNS record in your parent zone for the servername in question and point it to the DNS record in the child zone. ipconfig /flushdns on your machine and see if that works.

IE:
servername Alias (CNAME) servername.name.domain.local

 

[brokenhalo]

Hey,

I am going to assume, of course, that the new server is not the primary DC.

What happens when you run dcdiag /v and netdiag /v?

Are any other shares working, or is it just this share?

What do your Windows Event Viewer logs look like? Anything mentioning DFS?

Brad L.
Systems Engineer
Prestige Technologies
bradlaszlo[at]prestigetech.com

http://www.prestigetech.com

"Some things Man was never meant to know. For everything else, there's Google.

 

[computerjock33]

already tried that too. no luck if i ping servername from workstation it resolves fine.

 

[drewdown]

Does this happen on any machine that attempts to access that share? Or one machine? At this point I am grasping at straws because I don't know what could be causing the problem.

 

[computerjock33]

this is a pdc for the child domain... happens on all the shares.... happens on any computer that tries to access the shares, and even happens if try to access from the server itself..for ex. start, run, \\servername\share.. doesnt work on the server itself Im grasping at straws too, so any suggestions you guys have are appreciated