Cannot access INotes from Home

[mrobinette1]

I have a user that is unable to access inotes from home. When he tries to send the email he clicks on send and nothing happens...as if the button isn't connected to that command.

I think it is the Activex isn't getting loaded correctly, but cannot find how to download it separately. Any help?

 

[FredWagner]

What OS are they running at home ? If Vista or Win7, ActiveX might be disabled by UAC. Have them watch for the bar at the top of the browser display window that asks if they want to allow the ActiveX control to run.
Also - what brwoser are they running IE7 or IE8, or FireFox/Opera ?

Fred Wagner