Cannot access G3R r11 with ASA network connection 3

[cwire]

Hi guys. I have a G3r release 011 with ASA access over a network connection. There are 3 others off-site in different states who access this switch and only one of them is having a problem. This guy was able to get in last week with the same settings he has now. The G3 is set to interchange SPE's on Saturday. He can ping the address he has in ASA but can't connect. Could the SPE interchange cause this problem? Thanks!

 

[lopes1211]

Nope. If he can ping, he may just have the wrong SAT port.

-CL

 

[4merAvaya]

Dial into the modem port and do a busy/reset/release on the C-LAN board used for ASA access.

Kevin

 

[AvayaTier3]

change ip-services                                              Page   1 of   1

                                   IP SERVICES
 Service     Enabled     Local        Local       Remote      Remote
  Type                   Node         Port        Node        Port
SAT           y      CLAN             5023    Server_room     0
SAT           y      PBXREMOTE        5117    any             0
SAT           y      TCCLAN2          5101    any             0
SAT           y      TCCLAN3          5111    any             0

Here's where you find the ports used for different clans

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com