Cancelled PO & On Order Quantity

[mksnyder]

Wierd issue. We set up a new item, issued (and printed) a PO for that item to a vendor. Then cancelled the PO, and reissued another PO for that item. The user is swearing that the initial PO showed On Order quantity for this new item (never received before), but now with the cancellation and reissue, we are showing 0 On Order qty. The item and the PO are in the same Location.

Suggestions?

Sincerely
mks

 

[dgillz]

In order for either the original PO, the cancel PO or the reissuePO to affect qty on order, you must actually print the POs/Cancel PO.

Not knowing the order of events, I cannot say what happenned, but a lot of users see a qty on order where in their mind there is none, and I always tell them to look for unprinted cancellation POs (I even have a crystal report to look for this). So confirm that all 3 POs have been printed.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

 

[mksnyder]

Hmmm. How can I tell for sure? The cancelled one is status X', and the new one is status 'P'.

I am actually expecting to 'see' an on order qty for this particular item. Say PO #1 had 100 on order, and PO #2 had 200 on order, I would expect to see 200 in the 'On Order' column of IMINVLOC_SQL for that item, correct?

Thank you for your assistance.

Sincerely,
mks

 

[dgillz]

Yes you are correct. P is the proper status. I would try to print all 3 POs again, without checking the "print duplicate POs" button.

If this does not fix the problem, go to IM, processes, reset qty on order.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz