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Can you have queues appear in one-x portal

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Skatedude25

IS-IT--Management
Jun 12, 2012
3
GB
Hello,

We have recently upgraded to One-x portal for IP office Version: 8.0.103.31.

We previously had phone manager. In phone manager, you had a "Queues" tab, which let agents see how many callers are in the queue. for example, is there we four calls waiting, they could see four bars. (I have attached a screenshot to help explain)


Can you do anything similar in One-x Portal?

Thanks

Paul
 
Unfortunately no.

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
Indeed, one of the many reasons I find it a poor replacement to Phone Manager :)

 
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