Skatedude25
IS-IT--Management
Hello,
We have recently upgraded to One-x portal for IP office Version: 8.0.103.31.
We previously had phone manager. In phone manager, you had a "Queues" tab, which let agents see how many callers are in the queue. for example, is there we four calls waiting, they could see four bars. (I have attached a screenshot to help explain)
Can you do anything similar in One-x Portal?
Thanks
Paul
We have recently upgraded to One-x portal for IP office Version: 8.0.103.31.
We previously had phone manager. In phone manager, you had a "Queues" tab, which let agents see how many callers are in the queue. for example, is there we four calls waiting, they could see four bars. (I have attached a screenshot to help explain)
Can you do anything similar in One-x Portal?
Thanks
Paul