Can you create a time profile for a phantom user?

[Virden1]

I have a phantom user with a URI that is set to forward unconditionally to a cell phone. I can call the URI and it forwards to the cell phone, but now I am wanting to create a time profile that the forward only goes to the cell phone from 7:30 AM to 6:00 PM.

I have tried putting the phantom user in a phantom huntgroup with a time profile created, the incoming call route set to the hunt group, but all I get is a busy signal. Any ideas on how to accomplish this?

 

[AACon]

put a time profile on the incoming call route...

-Austin
ACE: Implement IP Office

 

[Virden1]

I tried that, but still end up with the same result. It still lets the call through even though I changed the time profile time to be out of service to test it.

 

[amriddle01]

If you are routing using the URI it probably isn't following Incoming Call route hence not following the time profile there



"No problem monkey socks

 

[intrigrant]

Use mobile twinnong instead of unconditional forward, mobile twinning can be tied to a time profile.

A simple mind delivers great solutions

 

[Bas1234]

Or use a HuntGroup

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Virden1]

I tried using a hunt group with the user in it and all I get is a busy signal.

 

[4vayaMan]

Do you not have 'Forward Huntgroup Calls' checked?

 

[intrigrant]

I woud use ICR and no group or user:

ICR Default Destination to Operator
ICR Working Hors time profile to external number directly:

A simple mind delivers great solutions