DancingDave
Technical User
We are trying to create a script that plays the callers CLID back to them. We're using this so engineers working with old 2216/2616 phones don't need to speak to an engineer to get the extension number of the phone. This takes time, engineers work out of hours, not always someone to phone etc.
My initial plan was to read the CLID into a variable and then manipulate that to break it into its constituent numbers e.g. extension 12345 becomes 1,2,3,4,5. We would then play these numbers back using a voice session.
The problem I have is that you cannot assign CLID to anything other than a CLID variable, however, you cannot do mathematical operations on a CLID variable. Does anyone know how or if you can convert/assign a CLID variable to an INTEGER one? I've tried ASSIGN cv_CLID to cv_INTEGER, but it won't validate.
We're on SCCS 4.2 (moving to CC6 next year) and we don't have any HDX infrastructure or similar.
Thanks
DD
My initial plan was to read the CLID into a variable and then manipulate that to break it into its constituent numbers e.g. extension 12345 becomes 1,2,3,4,5. We would then play these numbers back using a voice session.
The problem I have is that you cannot assign CLID to anything other than a CLID variable, however, you cannot do mathematical operations on a CLID variable. Does anyone know how or if you can convert/assign a CLID variable to an INTEGER one? I've tried ASSIGN cv_CLID to cv_INTEGER, but it won't validate.
We're on SCCS 4.2 (moving to CC6 next year) and we don't have any HDX infrastructure or similar.
Thanks
DD