Can you add an IVR system to a MICS 4.1?

[commgal]

I have a customer that wants to know if they can add an IVR system to their existing Norstar (MICS 4.1 with a NAM VM Rel. 4.0)at some point in the future...and if they can does anyone know a good company in Tucson, AZ that would sell/install one and give them a quote?

Thanks!

Sue

 

[commgal]

It's me again...I forgot to ask about call accounting sytems for the MICS also. I used to program Teleseries but don't know if they are the best way to go anymore.

Thanks again,

Sue

 

[senk1s]

ivr is one of the applications supported on the NAM

for call accounting you need an SMDR and any accounting s/w for generating reports on captuerd information