Can time of day routing in CM 4.1(3) do this

[MG2005]

from 7am until 7pm route call to local CM help desk DN

from 7pm to 7am route call over intercluster trunk to another CM cluster we have overseas (where I will have a trans pattern changed the original dialed Dn to another DN)

anyone have something like this working and can post the full config, for a sanity check

 

[MG2005]

i know you use time periods, time schedules, partitions, and calling search space but I dont see how they all combine to do the simple task I am trying to achieve

 

[askb]

Hi
Yes, it is possible.
You should use to do it translation-patterns, time-based call routing, etc.
Example:
Extension 1100 is in partition Part_A. All users calling 1100 from Monday to Friday should connect to this phone, but on weekned to Mobile 505123456.
1. So you create partition Part_X which is "on" only on weekend. You configure it using "Time Period", "Time Schedule". Part_A is not time-based.
2. Create CSS CSS_All which include partitions in order: Part_X,Part_A. This CSS will be used by all IP Phones and Gateways from PSTN;
3. Create translation-pattern 1100 in Part_X with CSS CSS_All which translate number 1100 to 00505123456 (00 is access code to PSTN). I assume that Route-Pattern 0.0XXXXXXXXX is in partition Part_A;
4. In work days Part_X is not active so translation-pattern 1100/Part_X is not active. On weekend users or pstn gateways calling number 1100 will reach translation-pattern 1100/Part_X instead of extension 1100/Part_A because they use CSS_All, in which partitions are in the following order: Part_X,Part_A. So calls to 1100 will reach translation-pattern and will be translated to 00505123456.

 

[MG2005]

hi and thanks this is great works like a charm