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Can the mitel switch do intelligent routing

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garberanalyst

IS-IT--Management
Jun 4, 2007
7
US
I currently have a mitel 3300MX controller with a voice T-1 (PRI). Is there any type of an application that can look at the number coming in and route a phone call to another 3300 via via the area code of the number.
 
The only thing that I can think of (minus a ACD application with PF) is to give out different telephone numbers for each area code. Then based on DNIS (the number they dialed) you could point the call to a particular ICP.
 
The 6160 Application (IQ) can route on DNIS and CLI. You can use this without having to use ACD.

Server
6160 Licence
3300 user licences for each 6160 port required.


 
Ditto on bearvalley's reply.

Also there are several intelligent voicemails that can route call based on ANI (6510 is one)

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