We have a few people that get confused by the internal vs external greetings. I always tell them to just use the external greeting and all callers will here that. But i still get call about this. so... can the internal greeting just be disabled somehow? maybe by mailbox type?
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can the internal greeting be disabled for a mailbox
- Thread starter Trason
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curlycord
Programmer
It's actually pretty simple no matter which voice mail system....
Often site administrators will create a guide on a PDF or Word based on the actual guide, perhaps your company needs to do the same.
You could add something like this since the actual guide does not explain it:
External means people calling into the system/set from externally, such as a normal call from the outside world
Internal means people calling the set from internally, such as from another phone on the same system/building/branch
Temporary means just that, a temp greeting such as when you go on holidays, saves having to redo your other greetings.
An example:
You are doing a special project in this scenario and do not want to be disturbed if possible.
External - Hi this is Mr Tudball, I am currently out of office for the day returning tomorrow, please leave a message after the tone.
Internal - Hi this is Mr Tudball, I am in the office but working on the special project, please see me in Mrs Wiggins office if you have an urgent issue.
To disable it I do not know.
It is such a basic common feature I doubt it is possible but wait for somebody whom knows your version to reply.
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Often site administrators will create a guide on a PDF or Word based on the actual guide, perhaps your company needs to do the same.
You could add something like this since the actual guide does not explain it:
External means people calling into the system/set from externally, such as a normal call from the outside world
Internal means people calling the set from internally, such as from another phone on the same system/building/branch
Temporary means just that, a temp greeting such as when you go on holidays, saves having to redo your other greetings.
An example:
You are doing a special project in this scenario and do not want to be disturbed if possible.
External - Hi this is Mr Tudball, I am currently out of office for the day returning tomorrow, please leave a message after the tone.
Internal - Hi this is Mr Tudball, I am in the office but working on the special project, please see me in Mrs Wiggins office if you have an urgent issue.
To disable it I do not know.
It is such a basic common feature I doubt it is possible but wait for somebody whom knows your version to reply.
________________________________________
Add me to LinkedIN
=----(((((((((()----=
Toronto, CAN
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