Can not set call forward busy/no answer 1

[femoric]

I have one ext that can't set the cfbna or call forward all the code for cfbna is *6 and our vm# is 300 so on most exts *6, 300 shows SET and things work fine but on this ext the *6,300 shows RST on the display. any ideas, Thanks

 

[gbaughma]

Check the class of service that the phone is in. ALso the numbering plan set the phone is in.



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg

 

[Tercous]

Sounds like trunk queuing is set on that station. On that phone hit speaker # 1. Then try setting your forwarding.

 

[femoric]

thanks Tercous that did it.