Can not send Post Script to Distiller

[angler2229]

I have a file that I have previously made into a pdf that will no longer send the post scrpit to the distiller.

I can see the pages and the fonts downloading, the page grays out like always, then throws the error: Can not send Post Script to Distiller.

The following message appears in the text file in the same folder as the PM file:

%%[ Warning: Helvetica not found, using Font Substitution. Font cannot be embedded.]%%
%%[ Error: stackunderflow; OffendingCommand: exch ]%%

Stack:
/BitsPerComponent


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

I always get the Helvetica error no matter what file I distill. I have Helvetica installed in ATM, so that is a mystery to me. The files have always distilled until now.

Any suggestions? I have to send this pdf to the publisher soon.

I run PM 7.0 with XP Home on a Toshiba Satellite with 512 ram.

Thanks,

Daniel

 

[BionicJohn]

Hi, angler2229,

See these pages in the PM Supoort Knowledgebase:

Helvetica or Times Roman error occurs when you try to convert a PostScript file from PageMaker to PDF (Acrobat Distiller 5.x-6.x)

http://www.adobe.com/support/techdocs/2f392.htm

and

Error "...turn OFF the option 'Do not send fonts to Distiller'..." occurs when you export to PDF (PageMaker 7.0 for Windows 2000 or NT)[/b]

http://www.adobe.com/support/techdocs/2f35e.htm

Iechyd da! John
Glannau Mersi, Lloegr.

 

[angler2229]

John,

I had already seen those FAQ's, but neither quite seemed to fit my situation. But the good news is I found the problem. I did the old divide into halves routine that I learned from dealing with Mac extensions. I broke the publication into halves and had no trouble creating a pdf with the half that was OK. Then I went to the half that would not send post script to the distiller and broke it into halves and kept repeating the process.

I found the offending page had an EPS background applied and some crazy font that the school wanted to use. The font was difficult to read so I had not noticed it was incomplete with the appostrophes printing as rectangles. I changed that to something similar. Still would not distill.

I then removed the background which had been stretched across the double page spread. It distilled right away! I thought, OK, how had they placed the graphic? So I did a File> Place, and boom! No distilling. I took it out and distilled the page without the graphic and sent my apologies to the yearbook staff of that school.

I thought some of the info in the error message would be so specific that I would be able to chase down the problem. I have not upgraded my 7.0 to 7.01 or 7.01a. That will be my next step. I am not one for upgrading just every Windows patch just for the sake of doing it because I don't work from a network and my computer is seldom online except to check this forum and email. I have known about the tow upgrades but did not choose to use them since most of the details did not seem to be any of my issues.

Thanks,

Daniel

 

[BionicJohn]

Hi, Daniel,

Good to hear you've resolved it. Embedded fonts in EPSs can be problem.

Iechyd da! John
Glannau Mersi, Lloegr.

 

[angler2229]

John,

OK, my couriosity has gotten the best of me. Please translate "Iechyd da! Glannau Mersi, Lloegr." I am assuming it is Gaelic. Before you added the last part, I had always thought it (Iechyd da!) was Japanese.

Were you born in the UK?

Daniel

 

[BionicJohn]

Hi, Daniel,

> Please translate "Iechyd da! Glannau Mersi, Lloegr.

Cheers! Merseyside, England.

It's Welsh, the oldest and purest language of the British Isles.

> Were you born in the UK?

I'm a post war baby, born in a (commandeered) Welsh Regimental Military Hospital, of Welsh/English parents, while the Allies were the Occupying Power in Germany.

The hospital has since been handed back to the Germans and I located in in 2002 - when is was extremely cold and I was well wrapped up.

http://www.johndavies.mersinet.co.uk/hamburg/

Today's equivalent would be being born in Iraq of serving military officers/personnel.

Many of the lads I was school with were born in military bases around the world, including aircraft carriers off Singapore and hospital ships in the Med.






Iechyd da! John
Glannau Mersi, Lloegr.