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Can Not Add Hunt-Group

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xofyt

MIS
Mar 23, 2009
65
US
I am using a Definity G3. I have two departments that want to cover each other for lunch. I wanted to create a agent/on agent/off button. So I created a Hunt Group NS. I have the calls coming in on entension 6800, and I have both extensions as members 6850, 6851. I was able to create the Hunt group for Night Service fine. I wanted to set up a button so that when they go to lunch they just press the Agent/off button. So I tried to create button 5 (hunt-ns grp 1) when I press enter it says no room to add service. I cleared all the buttons and it will never let me add the buttons. I can add other buttons like abbrv-dail, send-calls etc..

How do I create a button so that when the users go to lunch the other department gets their calls and vice versa.

Thanks
 
You can only have 3 hunt-ns buttons per hunt-group.
To find the existing ones:

Command: list usage button-type hunt-ns

remove one, add one, up to 3 per hunt-group on 3 stations or attendants

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting
 
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