cthesupremeg
Technical User
I am trying to figure out how to create a query/report in MS Access that will show me the number of open tickets at the end of each day using only the open date and close date of the ticket.
For example, if I have the following data set:
Ticket Opened Closed
1 1/2/08 1/3/08
2 1/2/08 1/3/08
3 1/2/08 1/4/08
4 1/2/08 1/5/08
The result set I'm looking for is:
Date Open tickets
1/2/08 4
1/3/08 2
1/4/08 1
1/5/08 0
The result set counts the number of tickets that don't have a resolve date <= the open date. The logic seems pretty simple, the solution does not appear to be this easy.
I have only brainstormed few theories on how it can maybe done, but I have to admit this problem is outside my Access skill set.
If anybody knows the solution or has any ideas that can get me going in the right direction I would greatly appreciate it.
For example, if I have the following data set:
Ticket Opened Closed
1 1/2/08 1/3/08
2 1/2/08 1/3/08
3 1/2/08 1/4/08
4 1/2/08 1/5/08
The result set I'm looking for is:
Date Open tickets
1/2/08 4
1/3/08 2
1/4/08 1
1/5/08 0
The result set counts the number of tickets that don't have a resolve date <= the open date. The logic seems pretty simple, the solution does not appear to be this easy.
I have only brainstormed few theories on how it can maybe done, but I have to admit this problem is outside my Access skill set.
If anybody knows the solution or has any ideas that can get me going in the right direction I would greatly appreciate it.