Can IP Office be set up for multitenant?

[kwing112000]

I want to try to set up an IP Office in a building and sell different tenants services. Is there anyway to make it so that different groups of extensions can not see each other. I want different companies to seem as if they were on there own phone system.

If anyone has any ideas please let me know.

Any help is very appreciated.

 

[Spanning]

One option is to use user restrictions however its limited to short codes but a little taught you could achieve some tenacy one draw back is lines, and soft applications , if you have one bearer then the lines have to be shared.

 

[NuggiFirst]

This is based on memory... Correct me if i'm wrong.

If the tenants have different lines/line groups, you could set up user shortcodes, so that the users uses their own lines.

One drawback is when the users set an external call forwarding number. Then the system will use the system shortcodes instead of the user shortcodes... So you have a big problem if the users are supposed to use external forwarding!

Sadly Avaya doesn't see this as a bug.. So it's back to the requests..

 

[intrigrant]

IP office cannot be split into different tenants.
It is not designed for tenancy and emulation will fail because of the design.

 

[kwing112000]

Thanks for all the info. Any ideas on something that will work.

 

[Spanning]

Yes , you can always use an INDEX TELEPHONE system , you can pick these up for next to nothing on Ebay in UK.

 

[intrigrant]

And your customer will be very happy with such a stable and feature rich system as it is.

 

[kwing112000]

Thanks but i am in the US.

 

[Spanning]

Well, you can always use a separate ip office for each tenant.

 

[big70]

http://www.tadicom.com/

Greets Peter

 

[bwilch]

IP office cannot be split into different tenants.
It is not designed for tenancy and emulation will fail because of the design."

I'm not sure I agree with this and would be curious how you would base this statement. You could use user restrictions, line groups, various short codes (to restrict station to station calling) etc. I understand it's not a true "tenant" partition, however I don't see why it wouldn't work with a little work and creativity.

 

[big70]

Don,t try to be creative use a system that is built to use tenants.
Than we don,t have another client who says Ip-office sucks.
Use the right system for the right client.

Greets Peter

 

[intrigrant]

Usually using tenancy in a switch can be setup from the start were you can define resources ( trunks, speed-dial entrys, terminals etc. ) to a particular tenant.
And as i said, emulation (i.e. programming) will fail because you cannot really split a IP Office into several tenants and you will endup with either lack of functionality ( at best ) or malfunction of the system.

 

[IPGuru]

Intrigrant is correct that the IPO is not designed for multi tenancy
in a multi tennant system it is not usualy possible to call another tennant (except posibly through a central switchboard)
the IP Office cannot achieve this.
it is possible to programm diferent phone to dial out on different line groups if necessary, but things such as off switch diverts would probably still use the wrong line groups. this is not a problem with a single tennance, but where each tennat pays call charges on differnt lines it would be a disaster!
If true multi tennant working is required chose another switch