CAN I TURN OFF OUTLOOK SYNCH LOGS? 1

[Evil8]

Okay we have people on exchange capable phones of different makes. One of our offices has Exchange 2003 with Office/Outlook 2003. The other office has Exchange 2007 with Office/Outlook 2007. There is a mix of Windows XP and 7 withing both offices.

My question is that synching the phones with email creates synch folders in outlook with hundreds of messages for each of these users. They all want this to go away. So is there a setting to stop generating these various logs and issues? I don't want to stop synching calaners, contacts and emails I just want to stop generating notices unless there is an actual error. Or maybe have them go to the admin email where I can look at them and determine errors?

Your help is always apprecieated.
Thank you,
Evil8

 

[Alshrim]

Turn Exchange Caching mode off in Outlook... that eliminates syncing, and the logs.

AlRo
System Administrator
Ottawa, Canada.

 

[Evil8]

Thanks, Alshrim! I thought I had that shut off, but I just checked one pc and that box was checked. I'll do that and continue to monitor that.

 

[Alshrim]

No problem.. ran in to the same issues .. users hated getting those errors on their blackberries

AlRo
System Administrator
Ottawa, Canada.

 

[58sniper]

Of course, that increases traffic between out and Exchange EXTENSIVELY. So your bandwidth is affected. That means that any network issues can mean users won't be able to see ANY mail.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.exchangeblogs.com/

 

[Evil8]

Good point 58sniper. Would you then suggest that I either turn cache mode back on or just in the case of email disruption do that first?

 

[Alshrim]

58Sniper is correct....
One of the things i try is just going to the affected users' machines, and closing Outlook, then deleting the OST files... then restarting Outlook..
Sometimes it could be just corruption in the OST file...

AlRo
System Administrator
Ottawa, Canada.