Can I save voicemail messages to an external device with Call Pilot

[polecat31]

Have a CS1000 7.5 with call pilot. A department has a full mailbox (100 Messages) and wants them saved to an external device. Can this be donw? And how?

 

[Firebird Scrambler]

Have you got the option to have any mailbox messages sent via email with the message attached as a *.wav file?. This facility is on the BCM call pilot range and I would have thought that it exists on the larger Call Pilot systems.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[Wanebo]

That capability does exist on the larger platforms also.

 

[polecat31]

according to Avaya this will work for new voicemails, but is not retroactive. Was just wondering if there was a trick, to bulk send a fold to perhaps a thumb drive. Thank you.

 

[Wanebo]

Resend the saved messages to another mailbox with the emailing the .wav file turned on.

I don't know of any bulk way to save them off to a key drive.

 

[SherWat]

If you have MyCallPilot, you can connect to the mailbox via Internet Explorer and see all the messages listed than save/download each as a wave file.
Or you could do a backup of that specific mailbox to a network drive so at least you have the messages.