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Can I in Device Mapping monitor/record 3 Lines - Nortel IP1140's DMSIP

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baldyca

baldyca

Technical User
Oct 6, 2008
4
US
Hi All,

New to NICE Perform, Old with Dictahpone. We installed 3.2 Perform, CS1K rls6 uses DMSIP - and CCMS6.o - so dilemma is that I have 2 AST keys, but I need to record 3 lines. NICE says you can Map source to static, from driver,

I am trying , but would like to compare notes with anyone who has done this?

KB
 
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