Can I have 2 supervisors in the same que, observe agents

[Latvia1]

Option 81c 25.40 This is the programming for the 2616. I want to use the same agent id's on another Supervisor set in the same Que, for observing, is this possible. Thanks for your help in advance.

DES NONE
TN 036 1 09 12
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 1
FDN xxxxx
TGAR 8
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA
MWA LMPN RMMD SMWD AAD IMD DOS XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU MCBN
CPND_LANG ENG
RCO 0
HUNT xxxxx
LHK 10
LPK 10
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
DNDR 0
KEY 00 ACD xxxxx 0 22561
SPV
01 NRD
02 MSB
03 DWC xxxxx
04 AO6
05 ADL 16
06 OBV
07
08 TRN
09 SCR xxxx 0 MARP
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
10 SCR xxxxx 0 MARP
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
11 CFW 12
12 SCC 1386
13 DIG 2 48 V
14 MWK xxxxx
15
16 AGT 22560
17 AGT 22922
18 AGT 22979
19 AGT 22137
20 AGT 22946
21
22
23
24
25
26 AAG
27 NSVC xxxx
28 ADL 16
29 ADL 16
30 ADL 16
31 ADL 16
32 ADL 16
33 ADL 16
34 ADL 16
35 ADL 16
36 ADL 16
37 ADL 16
DATE 7 FEB 2003

 

[Supportvzla]

You can to create 2 supervisor in the same queue, but the agents only own to one supervisor. when anyone of these supervisor like to observe someone agent only must know the Agent's position ID.

 

[acewarlock]

We have 120 agents in one Queue and we don't put any agents on any supv phones, they just use the OBV KEy and dial agent Key 0 ACD DN