Can I change an IP phone's extension remotely?

[LFehr]

Is it possible to change the extension that an Avaya 4610 or 4621 IP station is programmed with remotely? I have 200 phones that need to be re-programmed with new extensions, and would like to do this centrally so that I don't have to physically log off and re-login each phone manually at each desk.

Thanks for any help!

 

[h5n1]

you can logoff an extension simply by logging in at a different phone with the same extension number and password....but the old location will be left out without any extension on it.

 

[randyb19]

The only way I can see doing this is by using the "change extension-station ####" command. This will let you override the current extension with a new(unassigned) extension. One caveat, the original extension will still appear in the upper left of the screen. It is best to busy/release the phones if you use the above command to prevent end user confusion.

 

[LFehr]

It is my understanding that the "change extension-station ####" will actually change the working extension of the phone, which is good. Half way there...

However, when the phone reboots, will it not remember the originally configured extension and attempt a login using the old extension #?

 

[randyb19]

Very true. Could someone on site, or even the users, not log the phones in for you?