Can connect to AOL, but not IE 4

[sirenmelody86]

I've tried numerous times to fix this, and figured I would give it one last shot before I hired someone. Here's my problem. I can sign on to AOL, but if I try to open a site with AOL's browser or using IE (which is what I usually do), I get an error message, as if I'm not connected to the internet. I can't use WinMX (my downloading program) either..it doesn't connect. When I ping yahoo.com or google.com I get something back that says something like "bad or unknown host". I've uninstalled and reinstalled AOL and checked my internet settings..everything seems fine. Does anyone know how i acn possibly go about fixing the problem? (I'm using WinME)

 

[bcastner]

Start by doing the Winsock repair "fix": faq779-4625
Reboot at least once, and check your settings again.

 

[sirenmelody86]

well, I did that, but still nothing. Is there anything else I can do?

 

[FredWagner]

I've got a similar problem, on one PC - Win2K, IE6, used to see the internet just fine, either through a proxy or via DSL direct. Recently IE will not see the internet. I can see all local servers, and I had the inspiration to try Netscape 4.77, which sees the internet just fine on this same machine. Using NS 4.7, I downloaded Netscape 7.1, which also works perfectly. BUT there are some internet applications that only work with IE! Something has modified IE, and the mention of one trojan that does that on Symantec's site didn't help, the file they said their trojan used doesn't exist on that PC, so I'm still looking. SAV's virus scanners aren't picking anything up yet on it. We should keep in touch here, and use Netscape on affected machines when we can to keep then on the 'net.

Fred Wagner
frwagne@longbeach.gov

 

[bcastner]

I do not promise this will fix things, but it works often enough that it is worth mentioning.

Open a notepad sesssion and copy the below; save it as ie_fix.cmd, and double-click the resulting file and answer yes to all prompts:

regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

 

[FredWagner]

bcastner - That fixed the problem I was having - thank you! Will check back to say if it stays fixed or not.
FHW

Fred Wagner
frwagne@longbeach.gov

 

[bcastner]

If it fixes it, it fixes it. But keep the little notepad created fix_ie.cmd around.

And click again if there is an issue.

As I mentioned, works 70% of the time for this issue, but not 100% if the time.

Glad it helped,
Bill Castner

 

[sirenmelody86]

I did everything like you said, but when I went to open the file, I got a little window that said "Open With...", and I have to pick the program I want to use to open it with. I'm clueless. Any help?

 

[FredWagner]

You don't open it, you Run it. what probably happened is that when you went to save it in Notepad, you didn't change the default from .TXT files to 'all files' so that when you save it, it gets the name 'IE_fix.cmd'
Then when you click on it, Windows knows from the .cmd extension that it's a command file, so it runs it, rather than asking how to open it.
it sure helped on my problem machine!

Fred Wagner
frwagne@longbeach.gov

 

[sirenmelody86]

I don't know what I'm doing wrong. I typed in all that in Notepad. I pressed "save as", typed in "ie_fix.cmd" and selected "all files." I pressed OK. Then I went to Run, and pressed browse, found it there, and trying running it. The same thing comes up. I don't understand, am I completely missing something here?

 

[sirenmelody86]

Wow. It worked! I still couldnt Run the document, but it seems like just saving it as cmd was enough I suppose. Thanks so much to everyone that replied!!

 

[bcastner]

All,

1. Notepad really, really wants to save things with a .txt extension. Let it, and rename it to IE_FIX.CMD For Win9x systems, rename it IE_FIX.BAT

2. When you run this it will ask you to confirm the registration service, or (Win9x) give you some other error message. Ignore all error messages.

3. The "fix" is based on a Microsoft KB article that is a little difficult to undersand. For Win8x, see the special notes about the use of regsrv32 under Win9x:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q281679

For XP, use my 70% of the time fix detailed above.

 

[MakeItSo]

Added the fix to my library...
Great stuff, bcastner!


Andreas Galambos
EDP / Technical Support Specialist
(andreas.galambos@bowneglobal.de)
HP:

http://www.andygalambos.de