Can connect outlook 2000 to exchange over vpn but not Outlook 2003

[Debowne]

Thanks in advance for any advice you can give me this is driving me crazy.

I have 2 remote offices connected to a central office with exchange 2003 on server 2003. We recently had a database crash on the exchange server and had to rebuild it to get email flowing again. We have remote users who are not connected via a VPN and they are working fine. In these two office I can connect on a handful of older computers that are running Outlook 2000 but not on any running Outlook 2003.

I am stumped, could this be a problem with our VPN? Is it related to the DB crash which is when it started? Is it a problem on the client side or did miss something on the server set up?

I am at a loss any help would be greatly appreciated.
-Matt

 

[MiniOrganMorgan]

Your Outlook 2003 clients may have been configured in cached mode. Have you tried deleting the corresponding .ost file, or indeed tried recreating the Outlook profile.

 

[markdmac]

Good advice from MiniOrganMorgan.

Also, how did you repair the database crash? Did you run ISINTEG several times until all problems were either zero or consistently the same?

I hope you find this post helpful.

Regards,

Mark

Check out my scripting solutions at

http://www.thespidersparlor.com/vbscript

 

[pikk67]

Hi,

I am having a similar issue. I have several users who connected to my old Exchange 5.5 server thru their VPN. However...after I installed a new 2003 Exchange server...all my users who have upgraded from Outlook 2002 to 2003...can't connect anymore. Very strange. It actually appears to be a DNS issue. But why on the newer Outlook and not the older ones??

I'm perplexed.

 

[markdmac]

I believe the older Outlook looked to WINS first and not DNS where 2003 wants DNS exclusively.

I hope you find this post helpful.

Regards,

Mark

Check out my scripting solutions at

http://www.thespidersparlor.com/vbscript