Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Can anyone INDENTIFY this error:

Status
Not open for further replies.

NitramTELEBOY

IS-IT--Management
Jul 27, 2005
69
0
0
US
denial event 1389: Agent login max/error D1=0x896d D2=0x3726"

My customer option max for agents is 208 and system capacity, well its an s8710 CM 2.2
I can't be max out at agent licenses. We are a non-eas shop and I only have a total of 175 "stations/logins" in my hunt groups.
 
If you do "display capacity" and check page 5 you should be able to check your current logged in ACD agents. This should determine if this is indeed the problem.
 
also check the number measured CMS agents as well, also available on display capacity
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top