3 weeks ago option 11 suddenly will not allow long dist. no programming has been done since that time. I monitored the cot and it allows dialling but on the 7th digit it sends a disconnect tone. But the toll free no 1800 it works ok. and I also changed the rli to a toll free fli but it still the same. I even up load a copy of 2006 and it still behaves the same. I even compare the programming of a working switch at another site and they are the same. I suspect that the attendant must have restricted it accidentally.
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can an attendant restricts long dist from the console.
- Thread starter yesyesman
- Start date
StanleySteamer
Technical User
If the console has a Routing Control (RTC) key activated then it would affect the NCOS of some or all phones.
- Thread starter
- #3
I don't see any rct key here is the copy of the attendant
TN 003 0 00 00
TYPE 2250
CDEN 8D
CUST 0
SGRP 0
SETN 003 0 00 01
ANUM 01
IADN
ALPD NO
SSU
ICDR ICDD
ABAN ABDD
CPND CNDA
AADN 7507
DNDI DNDA
LANG 00
KEY 00 BVR
KEY 01 BIN
KEY 02 ADL
KEY 03 MCK
KEY 04 DPS
KEY 05 DPD
KEY 06 PRK
KEY 07 EES
KEY 08 THF
KEY 09 SSC 0000
KEY 10
KEY 11
KEY 12
KEY 13
KEY 14
KEY 15
KEY 16
KEY 17
KEY 18
KEY 19
DATE 24 AUG 2000
and if it is done by the attendant how to deactivate it
TN 003 0 00 00
TYPE 2250
CDEN 8D
CUST 0
SGRP 0
SETN 003 0 00 01
ANUM 01
IADN
ALPD NO
SSU
ICDR ICDD
ABAN ABDD
CPND CNDA
AADN 7507
DNDI DNDA
LANG 00
KEY 00 BVR
KEY 01 BIN
KEY 02 ADL
KEY 03 MCK
KEY 04 DPS
KEY 05 DPD
KEY 06 PRK
KEY 07 EES
KEY 08 THF
KEY 09 SSC 0000
KEY 10
KEY 11
KEY 12
KEY 13
KEY 14
KEY 15
KEY 16
KEY 17
KEY 18
KEY 19
DATE 24 AUG 2000
and if it is done by the attendant how to deactivate it
StanleySteamer
Technical User
Doesn't sound like your problem is with the console but you you can print the ESN in LD 86 to see if RTCL is on.
- Thread starter
- #5
no programming has been done in ld 86 Here is the copy
REQ prt
CUST 0
FEAT esn
MXLC 10
MXSD 900
MXIX 10
MXDM 15
MXRL 25
MXFC 10
MXFS 10
MXSC 20
NCDP 4
AC1 9
AC2
DLTN YES
ERWT YES
ERDT 6
TODS 0 08 45 15 14
7 00 00 08 44
7 15 15 23 59
RTCL YES
NCOS 0 - 0
NCOS 1 - 2
NCOS 2 - 2
NCOS 3 - 3
NCOS 4 - 4
NCOS 5 - 5
NCOS 6 - 6
NCOS 7 - 0
NCOS 8 - 0
ETOD 1 7
TGAR NO
It happens suddenly every phones are unable to make long dist. irrespectively of the ncos and tgar I am stump on this problem for 3 weeks
REQ prt
CUST 0
FEAT esn
MXLC 10
MXSD 900
MXIX 10
MXDM 15
MXRL 25
MXFC 10
MXFS 10
MXSC 20
NCDP 4
AC1 9
AC2
DLTN YES
ERWT YES
ERDT 6
TODS 0 08 45 15 14
7 00 00 08 44
7 15 15 23 59
RTCL YES
NCOS 0 - 0
NCOS 1 - 2
NCOS 2 - 2
NCOS 3 - 3
NCOS 4 - 4
NCOS 5 - 5
NCOS 6 - 6
NCOS 7 - 0
NCOS 8 - 0
ETOD 1 7
TGAR NO
It happens suddenly every phones are unable to make long dist. irrespectively of the ncos and tgar I am stump on this problem for 3 weeks
StanleySteamer
Technical User
Your NCOS map is a bit odd. You have time-of-day routing control turned on from midnight to 8:44 and 15:15 to midnight.
But the only change that occurs is NCOS 1 becomes NCOS 2. That's assuming none of your phone have NCOS higher than 6.
Can you post the NCTL from LD 87?
Also an example of an NPA or SPN that can't be called and the associated RLI.
I can't think of anything that would suddenly prevent phones from calling long distance except for Routing Control.
Maybe there is a problem with the trunks. Have you tested by calling from an unrestricted phone using the route access code?
But the only change that occurs is NCOS 1 becomes NCOS 2. That's assuming none of your phone have NCOS higher than 6.
Can you post the NCTL from LD 87?
Also an example of an NPA or SPN that can't be called and the associated RLI.
I can't think of anything that would suddenly prevent phones from calling long distance except for Routing Control.
Maybe there is a problem with the trunks. Have you tested by calling from an unrestricted phone using the route access code?
- Thread starter
- #7
all phones and even console can't do long dist even with ncos 6 with the least restrictions. and I also program a pulse dialing cot.and dial 912345678900. I can heard the trunk pulsing but at position 8 a disconnect tone is sent. this switch is for a school the time control is turn of at 6 am to around 4pm. I even used a private cot it still acts the same. The switch is for a school.
the time is turned off from8am to 4pm. All trunks behave the same even I use the headmaster private cot.without autcode needed.
CUST 0
FEAT nctl
NRNG
SCH0274
NRNG 0
SCBQ NO
NCOS 0
EQA NO
FRL 0
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 1
SCBQ NO
NCOS 1
EQA NO
FRL 1
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT ntcl
ESN009
FEAT nctl
NRNG 2
SCBQ NO
NCOS 2
EQA NO
FRL 2
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 3
SCBQ NO
NCOS 3
EQA NO
FRL 3
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 4
SCBQ NO
NCOS 4
EQA NO
FRL 4
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 5
SCBQ NO
NCOS 5
EQA NO
FRL 5
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 6
SCBQ NO
NCOS 6
EQA NO
FRL 6
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 7
SCBQ NO
NCOS 7
EQA NO
FRL 0
RWTA NO
CBQ NO
MPRI 0
PROM 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 8
SCBQ NO
NCOS 8
EQA NO
FRL 0
RWTA NO
CBQ NO
MPRI 0
PROM 0
and the npa
prt
CUST 0
FEAT net
TRAN ac1
TYPE npa
NPA
NPA 604
RLI 15
SDRR NONE
ITEI NONE
NPA 778
RLI 15
SDRR NONE
ITEI NONE
REQ prt
CUST 0
FEAT net
TRAN ac1
TYPE spn
SPN
SPN 0
FLEN 0
INPL NO
RLI 8
SDRR NONE
ITEI NONE
SPN 01
FLEN 0
INPL NO
RLI 9
SDRR NONE
ITEI NONE
SPN 011
FLEN 0
INPL NO
RLI 10
SDRR NONE
ITEI NONE
SPN 02
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 03
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 04
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 05
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 06
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 07
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 08
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 09
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 11
FLEN 0
RLI 6
SDRR NONE
ITEI NONE
SPN 411
FLEN 0
INPL NO
RLI 4
SDRR NONE
ITEI NONE
SPN 611
FLEN 0
INPL NO
RLI 5
SDRR NONE
ITEI NONE
SPN 911
FLEN 0
INPL NO
RLI 7
SDRR NONE
ITEI NONE
the time is turned off from8am to 4pm. All trunks behave the same even I use the headmaster private cot.without autcode needed.
CUST 0
FEAT nctl
NRNG
SCH0274
NRNG 0
SCBQ NO
NCOS 0
EQA NO
FRL 0
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 1
SCBQ NO
NCOS 1
EQA NO
FRL 1
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT ntcl
ESN009
FEAT nctl
NRNG 2
SCBQ NO
NCOS 2
EQA NO
FRL 2
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 3
SCBQ NO
NCOS 3
EQA NO
FRL 3
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 4
SCBQ NO
NCOS 4
EQA NO
FRL 4
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 5
SCBQ NO
NCOS 5
EQA NO
FRL 5
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 6
SCBQ NO
NCOS 6
EQA NO
FRL 6
RWTA NO
CBQ YES
ROUT I
RADT 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 7
SCBQ NO
NCOS 7
EQA NO
FRL 0
RWTA NO
CBQ NO
MPRI 0
PROM 0
MEM AVAIL: (U/P): 464503 USED: 125320 TOT: 589823
DISK RECS AVAIL: 431
REQ prt
CUST 0
FEAT nctl
NRNG 8
SCBQ NO
NCOS 8
EQA NO
FRL 0
RWTA NO
CBQ NO
MPRI 0
PROM 0
and the npa
prt
CUST 0
FEAT net
TRAN ac1
TYPE npa
NPA
NPA 604
RLI 15
SDRR NONE
ITEI NONE
NPA 778
RLI 15
SDRR NONE
ITEI NONE
REQ prt
CUST 0
FEAT net
TRAN ac1
TYPE spn
SPN
SPN 0
FLEN 0
INPL NO
RLI 8
SDRR NONE
ITEI NONE
SPN 01
FLEN 0
INPL NO
RLI 9
SDRR NONE
ITEI NONE
SPN 011
FLEN 0
INPL NO
RLI 10
SDRR NONE
ITEI NONE
SPN 02
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 03
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 04
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 05
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 06
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 07
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 08
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 09
FLEN 0
RLI 12
SDRR NONE
ITEI NONE
SPN 11
FLEN 0
RLI 6
SDRR NONE
ITEI NONE
SPN 411
FLEN 0
INPL NO
RLI 4
SDRR NONE
ITEI NONE
SPN 611
FLEN 0
INPL NO
RLI 5
SDRR NONE
ITEI NONE
SPN 911
FLEN 0
INPL NO
RLI 7
SDRR NONE
ITEI NONE
StanleySteamer
Technical User
Whoa! I just wanted one NPA and one RLI.
I guess I should have said RLB - can you print RLB 3?
Also, again, have you tested by calling from an unrestricted phone using the route access code? That would be a phone with CLS UNR and TGAR 0. By dialing the trunk ACOD you bypass NARS and can see if there is some problem with the trunks.
I guess I should have said RLB - can you print RLB 3?
Also, again, have you tested by calling from an unrestricted phone using the route access code? That would be a phone with CLS UNR and TGAR 0. By dialing the trunk ACOD you bypass NARS and can see if there is some problem with the trunks.
- Thread starter
- #9
RLI 3
ENTR 0
LTER NO
ROUT 9
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 1
FCI 0
FSNI 0
CBQ YES
The school is closed I will do it on Monday. I have tried tgar 0. I used rout 31 the private cot but it still won't get thru'. I am lost on this. Before 3 weeks ago its working fine.
TYPE RDB
CUST 00
DMOD
ROUT 9
DES
TKTP COT
NPID_TBL_NUM 0
PRIV NO
SAT NO
RCLS EXT
DTRK NO
PTYP ACO
AUTO NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP 10
ACOD 7909
CPP NO
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 4992
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ETH
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR NO
MUS YES
MRT 20
MR NO
MANO NO
EQAR NO
TTBL 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO
TYPE RDB
CUST 00
DMOD 31
ROUT 31
DES PRIVATE CENTREX
TKTP COT
NPID_TBL_NUM 0
PRIV YES
SAT NO
RCLS EXT
DTRK NO
PTYP ACO
AUTO NO
ICOG IAO
RANX NO
TRMB YES
STEP
CPP NO
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
PAGE 005
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ETH
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR NO
MUS YES
MRT 20
MR NO
MANO NO
EQAR NO
TTBL 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO
ENTR 0
LTER NO
ROUT 9
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5
DMI 1
FCI 0
FSNI 0
CBQ YES
The school is closed I will do it on Monday. I have tried tgar 0. I used rout 31 the private cot but it still won't get thru'. I am lost on this. Before 3 weeks ago its working fine.
TYPE RDB
CUST 00
DMOD
ROUT 9
DES
TKTP COT
NPID_TBL_NUM 0
PRIV NO
SAT NO
RCLS EXT
DTRK NO
PTYP ACO
AUTO NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP 10
ACOD 7909
CPP NO
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 4992
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ETH
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR NO
MUS YES
MRT 20
MR NO
MANO NO
EQAR NO
TTBL 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO
TYPE RDB
CUST 00
DMOD 31
ROUT 31
DES PRIVATE CENTREX
TKTP COT
NPID_TBL_NUM 0
PRIV YES
SAT NO
RCLS EXT
DTRK NO
PTYP ACO
AUTO NO
ICOG IAO
RANX NO
TRMB YES
STEP
CPP NO
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
PAGE 005
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ETH
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR NO
MUS YES
MRT 20
MR NO
MANO NO
EQAR NO
TTBL 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
AACR NO
StanleySteamer
Technical User
You need to print the RDB for route 9 and then try calling using the ACOD for route 9.
Also need to print DMI 1.
Also need to print DMI 1.
- Thread starter
- #11
- Thread starter
- #13
REQ prt
CUST 0
FEAT dgt
DMI
DMI 1
DEL 0
INST 9
DMI 2
DEL 2
INST 9911
It looks like nothing much here. As I have said the dialing is correct when I monitored the pulse dialing. It completes the whole string of no. lets say 912345678900 but always at position 8 a slow busy tone is sent and I believe it is a disconnect tone and if I dial 18001234567 it goes thru' without a tone and connection is made and I even changed the rli 3 to the 1800 rli. It still would behave the same that is very strange. I even powered down and rebooted and it is still as it is.
CUST 0
FEAT dgt
DMI
DMI 1
DEL 0
INST 9
DMI 2
DEL 2
INST 9911
It looks like nothing much here. As I have said the dialing is correct when I monitored the pulse dialing. It completes the whole string of no. lets say 912345678900 but always at position 8 a slow busy tone is sent and I believe it is a disconnect tone and if I dial 18001234567 it goes thru' without a tone and connection is made and I even changed the rli 3 to the 1800 rli. It still would behave the same that is very strange. I even powered down and rebooted and it is still as it is.
StanleySteamer
Technical User
I guess you edited the post with all the long distance NPA's? I thought they were using RLI 3 but I can't see them now.
If I'm right then you were using RLI 3 for long distance. RLI 3 uses DMI 1 which is inserting a 9.
That tells us that your outgoing calls are routed through another exchange, probably Centrex, that has it's own routing conditions that have probably changed.
Maybe you don't have to insert a 9 anymore. Or maybe they Centrex is expecting something else like an authcode. If you can't figure it out you will have to contact the Centrex provider to see what has changed.
Good luck!
If I'm right then you were using RLI 3 for long distance. RLI 3 uses DMI 1 which is inserting a 9.
That tells us that your outgoing calls are routed through another exchange, probably Centrex, that has it's own routing conditions that have probably changed.
Maybe you don't have to insert a 9 anymore. Or maybe they Centrex is expecting something else like an authcode. If you can't figure it out you will have to contact the Centrex provider to see what has changed.
Good luck!
- Thread starter
- #15
NPA 1234
RLI 3
DENY 976
SDRR DENY CODES = 1
ITEI NONE
NPA 1800
RLI 11
DENY 976
SDRR DENY CODES = 1
ITEI NONE
I have not encountered this issue before. A 9 has to be inserted to pass thru' the central office. anyway thanks for the helps and I am able to form a mental picture of how the system works.
RLI 3
DENY 976
SDRR DENY CODES = 1
ITEI NONE
NPA 1800
RLI 11
DENY 976
SDRR DENY CODES = 1
ITEI NONE
I have not encountered this issue before. A 9 has to be inserted to pass thru' the central office. anyway thanks for the helps and I am able to form a mental picture of how the system works.
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