MICS with 7.0, PRI with M7310 phones
If I have 4 extensions in a hunt group, let’s say Ext. 223, 224, 225, 226 that Appr & Ring and 1 target line assigned to the hunt group.
Can ext 223 answer a call and have the ability to take a 2nd call, if possible a 3rd call from that same hunt group.
Do I need to use additional hunt groups that overflow if busy, or should ext. 223 put the 1st call on hold, using a SWCA button, hook flash and tack the 2nd call.
Help me Please, Thanks
If I have 4 extensions in a hunt group, let’s say Ext. 223, 224, 225, 226 that Appr & Ring and 1 target line assigned to the hunt group.
Can ext 223 answer a call and have the ability to take a 2nd call, if possible a 3rd call from that same hunt group.
Do I need to use additional hunt groups that overflow if busy, or should ext. 223 put the 1st call on hold, using a SWCA button, hook flash and tack the 2nd call.
Help me Please, Thanks