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Hi everyone ,
AVAYA IP Office R10.0.7 with app server voicemail pro same release. I had an issue yesterday where we couldn’t set a conference bridge password by dialing a short code that pointed to a voicemail pro module. If the short code was dialed from the 9508 on speakerphone , you couldn’t dial past the first touchtone in the voicemail pro module. If you muted the speakerphone it worked. If you used the handset and not speakerphone it worked. I found an article by AVAYA and entered VMPRO_OOB_DTMF_OFF in the no user source number and it corrected the trouble. In the event anyone else runs into this.
AVAYA IP Office R10.0.7 with app server voicemail pro same release. I had an issue yesterday where we couldn’t set a conference bridge password by dialing a short code that pointed to a voicemail pro module. If the short code was dialed from the 9508 on speakerphone , you couldn’t dial past the first touchtone in the voicemail pro module. If you muted the speakerphone it worked. If you used the handset and not speakerphone it worked. I found an article by AVAYA and entered VMPRO_OOB_DTMF_OFF in the no user source number and it corrected the trouble. In the event anyone else runs into this.